Senior Sales Support Consultant

Description and Requirements
The Opportunity
Drive the success of the Voluntary Sales Executives (VSEs) and Public Sector Account Executives (PSAEs) by delivering high impact sales support across prospecting, analytics, and operational excellence. In this role, you help fuel sales growth by driving prospecting strategy, supporting RFP development, providing actionable data insights and benchmarking, and maintaining high quality data within Salesforce and other systems.
You'll collaborate closely with VSEs, AEs, SSDs, Finance, Proposals, and other cross functional partners to uncover new logo opportunities, strengthen market visibility, enhance renewal and new sales efforts, and advance strategic initiatives. This role is ideal for someone who enjoys blending analysis, strategy, and collaboration to directly influence sales performance and business growth.
Key Responsibilities

• Prospecting & Market Strategy:
  Maintain deep understanding of the National Accounts prospect universe; research, evaluate, and prioritize VSE prospects using Salesforce and related tools; monitor market news, M&A activity, and industry recognition to identify new opportunities; partner with Marketing to support prospecting strategies and new‑logo growth.
• Sales Analytics, Reporting & Data Integrity:
  Ensure accurate tagging and classification of all sales reports and Public Sector records; compile and analyze Salesforce data to guide PSAE and VSE strategy; maintain data integrity across all prospect information; conduct competitive analysis and provide data‑driven insights; support proposal teams with Public Sector and supplier diversity data and maintain proposal database accuracy.
• Sales Support & Cross‑Functional Collaboration:
  Support first‑sale initiatives, RFP research, and campaign development; collaborate with product, marketing, finance, and compensation teams on sales initiatives, RFPs, and compensation accuracy; perform pre‑RFP intel gathering (5500s, benefit booklets, past RFPs, plan designs); deliver benchmarking, market share data, customer insights, and RFP history; manage state affidavit filings; assist with prospect and broker meeting preparation and follow‑up; and support tracking of lobbyist retainers and payments.
• Operational Excellence & Leadership:
  Support Salesforce cleanup and account maintenance with CU Sales Support Directors; lead or contribute to special projects as assigned.

Required Qualifications

• 5+ years of experience in related fields
• Proficiency with Excel, Powerpoint and Word; ability to learn new systems (such as RelPro, Sales Navigator, etc)

• Excellent written and verbal communication skills with the ability to engage stakeholders at various levels in support of partner relationships across National Accounts and Regional Market as well as key partners.

• Highly organized with the ability to prioritize effectively in a fast-paced environment.
• Team mentality
• High School dipolma or equivalent

Preferred Qualifications

• Undergraduate degree
• Understanding of Employee Benefits marketplace, the sales process and the MetLife product portfolio

• Ability to translate insights into clear, actionable recommendations.

The expected salary range for this position is $78,000 - $119,500. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$78,000 - $119,500