Senior Sales Development Representative

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Today we are…

• The fastest email experience in the world

• Loved and adored: see what our customers say

📣 We've joined forces with Grammarly to build the AI-native productivity suite of the future, with Superhuman as the central communication layer. This partnership accelerates our mission to help professionals achieve their potential — now at even greater scale.

Come shape the future of email, communication, and productivity!

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and team communication. We are building the productivity platform of the future.

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors included Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As a Senior Sales Development Representative, you'll be the first point of contact for prospective customers. You'll precisely qualify leads and strategically drive outbound engagement across mid-market and enterprise segments.

• Qualify and disqualify inbound leads through thoughtful, value-driven discovery

• Deliver exceptional first-touch experiences that build trust and reflect Superhuman’s quality

• Engage mid-market and enterprise prospects through personalized outbound emails, calls, and LinkedIn messages

• Use social selling and tailored messaging to spark interest and build a strong pipeline

• Lead discovery calls to deeply understand prospect needs, challenges, and business goals

• Position Superhuman’s value using a consultative, value-based approach

• Collaborate with the SDR team to share insights, iterate on strategy, and improve outcomes

• Maintain detailed, organized records of all prospect interactions in Salesforce

• Constantly seek feedback to refine your approach and improve conversion

• Help shape team best practices and create moments of surprise and delight for future customers

• Experience: 2–3 years of high-volume outbound SaaS sales or SDR experience, ideally working mid-market or enterprise leads. Consistently generated pipeline and worked across varied personas in complex sales environments.

• Customer-facing expertise: Comfortable engaging directly with prospects via phone, email, and video to understand their pain points and articulate value.

• Value-Based Discovery & Selling: You lead discovery conversations that uncover pain, align with goals, and articulate Superhuman’s value in a way that lands with each unique prospect.

• Exceptional communication skills: Masterful at active listening, uncovering customer challenges, and tailoring your message to speak directly to their pain.

• AI Enthusiast: You believe AI will revolutionize how we work as well as the experiences that we create for our customers. Driven by passion and curiosity, you leverage AI to dramatically increase your own productivity and the impact of your team.

• Grit: You have courage, passion, and the ability to persevere towards challenging goals. You are comfortable in a fast-paced environment and are agile enough to shift your focus to what is most important for our customers.

• Asynchronous Communicator: You’re effective across various mediums (especially Slack, notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to unblock others and speed things up.

• Bias to action: Speed matters. Takes rapid and decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth.

• Start-to-Finish Ownership: You own your results, your pipeline, and your processes end to end. You don’t just complete tasks — you drive outcomes, maintain clean systems, and make sure nothing falls through the cracks.

• Growth Mindset: You believe that learning drives success. You actively seek out feedback, run experiments, and invest in improving your skills — always pushing to level up your craft.

Our starting salaries for this role range from $65,000 - $110,000 USD (OTE). The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

You might notice our salary ranges are quite broad - that's because we are hiring for this role across the United States and Canada. We tailor our compensation to each location to make sure we're competitive in every market.

We take a location-based pay approach and compensation for this role is dependent on several factors such as location, work experience, job-related skills, business needs, and market demands.

We're open to hiring talented individuals in the United States and Canada. While specific benefits vary slightly by location, we're committed to providing equitable, comprehensive benefits for all team members.

Taking Care of Your Future 🙏

• Comprehensive medical, dental, and vision coverage for you and your family

• Mental health support and counseling services

• Retirement savings plans with employer matching

• Life and disability insurance coverage

Generous Time Off 🏝

• Generous paid vacation days and public holidays

• Comprehensive parental and caregiver leave policies

Investing in Your Growth ✍️

• Professional development budget for courses, training, and books

• Regular feedback and career development check-ins

Setting You Up For Success 🧑🏻‍💻👩🏾‍💻

• MacBook Pro laptop for your work

• Standard setup with monitor, keyboard, and mouse/trackpad

• Generous budget to make your workspace your own

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.