The Senior Renewal Account Manager drives renewals and revenue growth from strategic accounts, mentors peers, and collaborates with Customer Success and Sales teams.
Sr. Renewal Account Manager (Remote)
Company Overview
eDynamic Learning is celebrating 16 years of serving educators. Founded by a classroom teacher, we're on a mission to empower educators with accessible and equitable resources, guiding students on their journey to life after graduation. We are dedicated to supporting both teachers and programs that facilitate student exploration of interests, career options, and skill acquisition through Career and Technical Education (CTE). We prioritize quality and the development of vital life readiness skills, including interpersonal communication and financial literacy.
Our commitment to fostering exploration starts early, with resources tailored to middle school students. Our rich courseware catalog and Learning Blade resource have a proven track record of expanding STEM, computer science, and career interest and awareness.
As the largest publisher of CTE and elective digital curriculum in North America, we offer a vast catalog of over 250 courses spanning grades 6-12. Our CTE pathway curriculum aligns to 14 career clusters, preparing students for nearly 100 industry certifications. To help bring our curriculum to learners, we provide professional development as well as virtual instructional services, supported by certified teachers, that facilitate personalized learning.
eDynamic Learning doesn't stop at coursework alone. We are passionate about helping students grow their skills through experiential learning through our Knowledge Matters virtual simulation instructional materials and projects. Our simulations are true hands-on learning in a virtual environment.
We take pride in the fact that our solutions and services are designed to empower educators and students alike, enabling them to take a transformative journey of exploration, engage in learning, and participate in real-world experiences.
In July 2025, eDynamic Learning was acquired by Pearson.
Role Overview
We are seeking a Senior Renewal Account Manager to drive renewals and revenue growth from our most strategic, high-value customer accounts. This fully, remote, individual contributor role combines hands-on account management with mentorship and leadership responsibilities, helping to develop best practices across the Renewals team. The ideal candidate has a proven track record of meeting/exceeding renewal and upsell targets while fostering long-term customer relationships and coaching peers.
In this role, you will report to the Director of Account Management and partner closely with Customer Success and Regional Sales Managers to secure the renewal revenue and grow contracted business. You will manage a portfolio of high-value, strategic accounts, leading the renewal process while providing mentorship and guidance to the team.
Responsibilities
Company Overview
eDynamic Learning is celebrating 16 years of serving educators. Founded by a classroom teacher, we're on a mission to empower educators with accessible and equitable resources, guiding students on their journey to life after graduation. We are dedicated to supporting both teachers and programs that facilitate student exploration of interests, career options, and skill acquisition through Career and Technical Education (CTE). We prioritize quality and the development of vital life readiness skills, including interpersonal communication and financial literacy.
Our commitment to fostering exploration starts early, with resources tailored to middle school students. Our rich courseware catalog and Learning Blade resource have a proven track record of expanding STEM, computer science, and career interest and awareness.
As the largest publisher of CTE and elective digital curriculum in North America, we offer a vast catalog of over 250 courses spanning grades 6-12. Our CTE pathway curriculum aligns to 14 career clusters, preparing students for nearly 100 industry certifications. To help bring our curriculum to learners, we provide professional development as well as virtual instructional services, supported by certified teachers, that facilitate personalized learning.
eDynamic Learning doesn't stop at coursework alone. We are passionate about helping students grow their skills through experiential learning through our Knowledge Matters virtual simulation instructional materials and projects. Our simulations are true hands-on learning in a virtual environment.
We take pride in the fact that our solutions and services are designed to empower educators and students alike, enabling them to take a transformative journey of exploration, engage in learning, and participate in real-world experiences.
In July 2025, eDynamic Learning was acquired by Pearson.
Role Overview
We are seeking a Senior Renewal Account Manager to drive renewals and revenue growth from our most strategic, high-value customer accounts. This fully, remote, individual contributor role combines hands-on account management with mentorship and leadership responsibilities, helping to develop best practices across the Renewals team. The ideal candidate has a proven track record of meeting/exceeding renewal and upsell targets while fostering long-term customer relationships and coaching peers.
In this role, you will report to the Director of Account Management and partner closely with Customer Success and Regional Sales Managers to secure the renewal revenue and grow contracted business. You will manage a portfolio of high-value, strategic accounts, leading the renewal process while providing mentorship and guidance to the team.
Responsibilities
- Own the renewal process for strategic, high-value accounts and consistently meet/exceed revenue and retention goals
- Identify and close up-sell and cross-sell opportunities within the assigned portfolio
- Collaborate with Customer Success to proactively engage customers, identify risks, and develop strategic action plans for successful, timely renewals
- Mentor and provide guidance to other Renewal Account Managers, sharing best practices, coaching on complex accounts, and supporting skill development
- Lead executive-level customer presentations, renewal negotiations, and partnership reviews
- Maintain accurate forecasting, pipeline management, and Salesforce data hygiene
- Collaborate cross-functionally with internal teams to align strategies, share insights, and drive organizational growth goals
- 3–5+ years experience in Sales, Account Management, or Customer Success, with a focus on renewals (experience with high-value or strategic accounts preferred)
- Proven track record of exceeding renewal and revenue targets
- Experience with education-based SaaS solutions strongly preferred
- Strong leadership, mentorship, and coaching skills
- B.A. or B.S. degree
- Demonstrated professionalism, integrity, and a growth mindset
- Strong strategic account management and customer relationship skills
- Executive-level communication and presentation skills
- Ability to mentor, coach, and influence team members
- Analytical and data-driven decision-making
- Proficiency with Salesforce or similar CRM systems
- Collaboration, persuasion, and problem-solving skills
- Self-motivated, highly organized, and results-oriented
Salary $70,000 - $90,000 DOE + Uncapped Commission Potential + Benefits
Top Skills
Salesforce
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Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
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