Drive regional growth and operational excellence for partner clinics by building strategic partnerships, overseeing regional KPIs, managing onsite agents, conducting periodic site visits, delivering data-driven performance reviews, coordinating cross-functional initiatives, and leading regional expansion and process optimization.
About Enara
Enara is a world renowned obesity and medical weight loss start-up, based in Silicon Valley, pioneering the use of data, digital, and clinical treatments to provide personalized plans with measurable results. Enara was founded by people from Stanford, UCSF, Kaiser, ClassPass & Evernote. Our mission is to develop the first ever platform to scale obesity treatment. Our platform allows for the latest breakthroughs in nutrition, exercise, and obesity science to be optimized and delivered in a series of personalized and programmable experiences. Our solutions are disseminated through unified products and services we deploy for the healthcare ecosystem; with a current focus on small to medium sized medical groups and clinics. Our platform has served over 14,000 members and delivers world leading 16%+ weight loss sustained over 3 years. We deliver life changing care to members and we are redesigning the clinic-patient relationship. We are backed by Offline.VC, Charge.VC, VSC, Continuum Ventures, as well as many prominent angels in Silicon Valley.
Team Values
1. Empathy (First) - Every patient's journey is unique, and we approach each with compassion and understanding, always treating patients with dignity.
2. Empowerment (Through Partnership) - Patients are partners in their health journey. We strive to educate, motivate, and support them at every step.
3. Respect for Diversity - We embrace and honor the unique backgrounds, cultures, and identities of every individual, fostering an environment of inclusion and understanding.
4. Innovation (for Change) - We're committed to challenging the status quo in healthcare, advancing technology and protocols to create sustainable health outcomes.
5. Service - Heart of Service - With humility and purpose, we dedicate ourselves to serving others, putting compassion and commitment at the heart of everything we do.
The Role
As a Regional Clinic Success Manager, you will drive strategic growth and operational excellence across assigned regional markets, taking ownership of comprehensive partner relationship management and cross-departmental performance accountability. You'll craft innovative growth strategies, maintain exceptional partner relationships through strategic onsite engagement, and ensure seamless coordination between clinical operations and business objectives.
The ideal candidate approaches challenges with a solutions-oriented mindset, excels at collaborative problem-solving, and demonstrates natural leadership in managing both partner relationships and onsite operational teams. You will serve as the primary strategic liaison between Enara and our partner clinics, conducting periodic onsite visits and online meetings to strengthen relationships with clinic owners and managers while overseeing agents who manage both member-facing and clinic-facing tactical operations.
Key Responsibilities:
- Craft and execute regional growth strategies in partnership with clinic owners and managers, identifying expansion opportunities and developing customized approaches for each market
- Conduct strategic partner meetings through periodic onsite visits to strengthen relationships with clinic owners and managers, assess operational health, and align on growth initiatives
- Proactively identify and develop new partnership opportunities within assigned regions through market analysis, relationship building, and strategic prospecting
- Lead partnership expansion initiatives including new service line introductions, market penetration strategies, and collaborative growth planning with clinic leadership
- Own comprehensive regional performance metrics including conversion rates, lead volume, member engagement, operational efficiency, and revenue targets across all assigned partner sites
- Conduct monthly partner health assessments through data analysis and onsite evaluations, identifying performance trends, growth opportunities, and potential operational challenges
- Drive cross-departmental accountability by tracking partnership-related KPIs and leading structured review processes with Operations, Growth, Product, Marketing, and Clinical teams
- Lead strategic performance reviews with partners, presenting actionable insights, growth recommendations, and collaborative solutions for optimization
- Manage and develop onsite agents across assigned regions, providing guidance, training, and performance oversight for both member-facing and clinic-facing operations
- Ensure consistent member experience standards across all regional partner sites through regular quality assessments, process optimization, and staff development
- Coordinate escalation resolution for complex operational issues, working collaboratively across internal teams to implement timely and effective solutions
- Implement and optimize operational processes and best practices based on regional performance data and partner feedback
- Serve as primary regional liaison maintaining strong communication channels with clinic owners, managers, and key stakeholders while ensuring rapid issue resolution
- Analyze market trends and competitive landscape to inform strategic decision-making and identify emerging opportunities for partnership growth
- Deliver comprehensive monthly reports to leadership covering regional performance metrics, market insights, partnership health, and strategic growth recommendations
- Facilitate transparent feedback loops between partners and internal teams to drive continuous improvement and innovation
- Lead strategic initiatives including partner dashboard development, process optimization projects, and regional expansion planning
- Coordinate with multiple departments to ensure seamless partnership deliverables, from clinical program implementation to marketing campaign execution
- Drive regional communication strategies including partner newsletters, event coordination, and growth initiative announcements
- Champion partner advocacy within internal teams, ensuring partner needs and feedback inform product development and operational improvements
Strategic Partnership Development & Growth
Regional Performance Oversight & KPI Management
Operational Excellence & Team Leadership
Market Intelligence & Strategic Communication
Cross-Functional Collaboration & Project Leadership
What We're Looking For:
- Strategic mindset with tactical execution capabilities - ability to develop comprehensive growth strategies while managing day-to-day operational excellence
- Exceptional relationship building skills - natural ability to connect with clinic owners and managers, building trust-based partnerships through authentic engagement
- Solutions-oriented approach - demonstrates calm, methodical problem-solving abilities with a focus on collaborative resolution rather than reactive responses
- Strong leadership and team management experience - proven ability to guide, develop, and motivate both internal teams and external partners
- Comfort with periodic onsite visits - willingness to travel as needed to build strong relationships with partners and assess operational health
- Cross-functional collaboration expertise - experience working effectively across multiple departments and stakeholder groups to achieve shared objectives
- Data-driven decision making - ability to analyze performance metrics, identify trends, and translate insights into actionable strategies
- Healthcare industry experience preferred - understanding of clinic operations, provider relationships, and member care dynamics
Employment Details:
- Department: Partnerships
- Employment Type: Full-time
- Location: California
Join Enara's mission to revolutionize obesity treatment and medical weight loss through innovative partnerships and exceptional patient care. This role offers the opportunity to make a meaningful impact on healthcare delivery while building a rewarding career in strategic partnership management.
Similar Jobs
Information Technology
Design and implement AI capabilities, transition prototypes to production, build agent workflows, optimize data retrieval, and automate evaluation processes.
Top Skills:
LangchainLanggraphLlmsPgvectorPineconeWeaviate
Information Technology
The role involves driving the adoption of Google for Education tools in K-12 and Higher Ed, delivering training, creating presentations, and building relationships with educational stakeholders.
Top Skills:
Active DirectoryChromeCrm SoftwareExchangeGeminiGoogle ClassroomGoogle WorkspaceInventory ManagementLearning Management SystemsStudent Information Systems
.png)
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
Develop and validate claims-based physician performance measures by conducting literature reviews, creating and testing metrics using proprietary tools, maintaining documentation, and collaborating with clinical experts, product, data science, and engineering teams to support product development and improve healthcare quality and cost.
Top Skills:
CptEhrHealth Insurance Claims DataIcdPythonRSASSQLStata
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
