Senior Project Manager

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across  5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. 

We are looking for a Senior Project Manager to be responsible for planning, executing, and delivering projects for our company. The Project Manager will manage project scope, schedule, and resources to ensure successful delivery in line with client expectations and organizational goals.

Responsibilities:

• Delivering Miratech commitments to clients on time, within scope
• Identifying clients’ needs and expectations and ensuring alignment throughout the project lifecycle
• Supporting up-sale and change request processes within existing project engagements
• Setting delivery priorities according to project objectives and business targets
• Identifying project risks and issues and preparing mitigation strategy
• Leading and developing the project team to the level required for successful delivery
• Preparing and presenting project status reports to stakeholders
• Meeting with stakeholders to discuss project progress, status and goals
• Ensuring project goals are met in areas including customer satisfaction, quality, and team performance

• 5+ years of experience as a Project Manager or in a similar role
• Proven experience in managing medium to large-scale projects with cross-functional teams
• Mandatory experience in managing speech-enabled IVR projects
• Successful experience with outsourcing development from either client-side or vendor/subcontractor side
• Strong experience in project planning, execution, and reporting
• Solid knowledge of risk and issue management
• Methodical and structured approach to problem-solving
• Strong written and verbal communication and presentation skills
• Customer-facing experience and ability to manage client expectations
• Experience managing remote and international project teams
• Ability to understand commercial business needs and work with multiple stakeholders 

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.