At Hayden AI, we are on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges.
From bus lane and bus stop enforcement to transportation optimization technologies and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive toward a sustainable future.
This position will follow a Hybrid work model at the HQ Office in San Francisco or be Remote in New YorkWhat The Job Involves
In this role, you will work with all stages of the customer engagement, from helping explore the requirements, ongoing application of our technology to address the customer needs. The Solutions Engineering team coordinates engineering with business teams and customers to align project scoping, delivery, and execution. The team will be on the ground, to the technical needs and functional requirements of our customers, and work with teams across Hayden AI to build solutions for real problems.
ResponsibilitiesWork with cross-functional teams to scope, plan, and implement technical projects with engineering.
Communicate technical information in a clear and meaningful way to customers.
Respond to and lead technical investigations in the field.
Assess the application of new use cases for new and existing customers.
Effectively communicate project status and progress through concise, articulate engineering and executive reports and presentations, catering to both client and internal stakeholders.
Monitor and review product performance data to detect anomalies before they affect customers.
B.S. in an engineering discipline or equivalent.
6+ years experience in Solutions engineering or Application engineering with technical products.
Experience leading the overall project efforts of at least 3 new products in production.
Strong technical background in connected device software, data as a product, machine learning, and cloud systems.
Experience working closely with multidisciplinary technical teams to drive customer solutions.
Knowledge of tools and techniques for managing complex project development through its entire lifecycle.
Experience with the public transportation domain is a plus.
Experience delivering innovative technologies to government agencies is a plus.
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