Senior Program Manager, Sales and Success Transformation

Job Description: Senior Program Manager, Sales and Success Transformation
As a Senior Program Manager for Transformational Programs in Sales and Success, you will lead and execute complex, cross-functional initiatives to drive transformational change and operational excellence. This role requires strong ownership, analytical thinking, strategic problem-solving, and business acumen to deliver scalable solutions that align with Atlassian's strategic goals. You will foster collaboration across stakeholders, influence executive leadership, adapt to evolving priorities, and ensure meaningful impact in a dynamic, fast-paced environment.
Ownership and Accountability

• Fully understand and own program outcomes, including success metrics, ensuring alignment with strategic goals, anticipating risks, and creating mitigation strategies to ensure success.
• Collect, analyze, and synthesize data to generate actionable insights, creating reports to measure program performance and track success metrics.

Strategic Problem-Solving

• Address complex challenges by identifying root causes, developing actionable solutions, and leveraging cross-functional input.
• Make data-driven, balanced decisions that account for business, customer, and stakeholder needs while proactively resolving obstacles.

Analytical Thinking and Systems Approach

• Apply systems thinking to assess the interconnectedness of people, processes, and technology, addressing dependencies holistically.
• Identify themes and patterns across programs to uncover opportunities for improvement, providing strategic recommendations that enhance business impact, drive efficiency, and deliver measurable outcomes.

Communication and Executive Influence

• Communicate effectively with diverse audiences, tailoring messages to ensure clarity, alignment, and stakeholder engagement.
• Influence executive leadership by presenting actionable insights, securing buy-in, and ensuring transparency on program progress.

Program Management and Execution

• Establish structure and momentum from ambiguity, creating clarity and actionable plans for stakeholders and teams.
• Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, risks, work plan, and timing for new initiatives
• Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders demonstrating incremental progress

• 7+ years of experience in Project or Program Management
• Proven experience leading large-scale, cross-functional programs with measurable impact.
• Expertise in program management, executive influence, risk mitigation, and systems thinking methodologies.
• Strong communication and stakeholder management skills, with the ability to influence senior and executive leadership.
• Demonstrated ability to navigate ambiguity, adapt to shifting priorities, and deliver incremental value.
• Understanding of business operations, marketplace trends, and best practices, particularly within Sales and Customer Success functions.

Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $134,600 - $179,500
Zone B: $121,200 - $161,600
Zone C: $111,800 - $149,000
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .