Senior Product Manager

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.

Job Title:

Sr. Product Manager

Job Description:

Role Overview

The Product Manager is responsible for the end-to-end lifecycle of technology products and service offerings. This role blends classic Product Management responsibilities with hands-on Product Development, working cross-functionally with Sales, Engineering, Marketing, Service Delivery, and Operations to design, launch, and scale profitable product offerings.

The Product Manager owns product strategy, market alignment, financial performance, and execution from concept through sunset.

Key Responsibilities

1. Product Management

• Market Analysis: Identify gaps and opportunities in the current product portfolio and define the business case for new solution offerings.
• Vendor Relations: Manage relationships with key hardware and software OEMs. Evaluate partner roadmaps to ensure CBTS alignment.
• Pricing & Packaging: Develop pricing strategies that account for licensing, hardware margins, and labor-intensive integration hours.
• Lifecycle Management: Decide when to sunset legacy integration patterns and when to pivot to newer, more efficient technologies.

2. Product Development

·       Lead the design and development of new products and services from concept to go-live.

·       Partner with engineering and solution architecture to define technical requirements and service models.

·       Create product requirements, service definitions, and MVP criteria.

·       Drive cross-functional execution across:

o   Engineering / Architecture

o   Sales & Marketing

o   Operations / Service Delivery

o   Finance & Legal

·       Own go-to-market planning including:

o   Positioning & messaging

o   Sales enablement

o   Launch plans

o   Internal training

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