Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.
We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more!
In case you need any more convincing, we also provide competitive compensation, healthcare coverage, generous PTO, a meaningful equity package, and a strong culture with plenty of opportunities for team-building and camaraderie.
Hometap is seeking a data-driven and strategic Senior Product Manager to own key elements of the homeowner journey to accessing their home equity. Reporting to the Head of Digital Products, Origination, you’ll work closely with Sales, Investment Operations, Engineering, Design, Data, and Legal & Compliance to help evolve our tools and processes as we seek to bring new licensed products to market while balancing margin contribution, portfolio quality, and user experience. You are passionate about understanding customer needs and are eager to create scalable solutions that drive measurable business outcomes.
You have strong analytical skills and customer empathy, a deep understanding of the mortgage space and the technical requirements to operate in a licensed lending environment, and a track record of implementing successful improvements to software. You thrive in fast-paced environments and enjoy collaborating cross-functionally to achieve ambitious goals.
What You’ll Do- Act as the product owner for the homeowner- and staff-facing experience and workflows required to apply for and originate licensed financial products
- Leverage qualitative and quantitative homeowner research to uncover pain points and areas of opportunity
- Collaborate with Engineering and Design to conceptualize and deliver new features for applying homeowners
- Collaborate with Legal and Compliance to translate legal and regulatory requirements into operational workflows
- Iterate on our homeowner experience, with an eye towards customer satisfaction and compliance
- Ensure compliance with Fair Lending laws, including ECOA and FHA, enable partnerships and data transfers using MISMO standards
- Test and scale incrementally with data analysis, A/B testing, phased rollouts, and user research
- Build and maintain dashboards to track KPIs, analyze user behavior, and surface actionable insights regularly
- Communicate insights and recommendations to key stakeholders across the organization, including senior leadership
- 5+ years of product management experience with direct experience with a regulated consumer financial company, mortgage experience preferred
- Familiarity with licensed lending operations, including the Truth-in-Lending Act, Equal Credit Opportunity Act, Fair Credit Reporting Act, Home Mortgage Disclosure Act, and UDAAP
- Bonus: Familiarity with state and federal lending examinations and supporting regulatory reporting requirements
- Excellent written and verbal communication skills, with the ability to influence cross-functional teams and executive stakeholders
- Customer-focused mindset with the ability to translate user needs into growth opportunities
- Business acumen to prioritize and advocate for work that balances conversion, efficiency, and investment decision quality
- Strong analytical skills and comfort working with data to make informed decisions; experience with tools like Heap, Tableau, or similar platforms a plus
- Self-awareness and time management skills to balance multiple projects at once and know when to ask for help
Our team is what makes us great. The salary range for this role is $170,000 - $195,000, depending on your experience, skills, location, and other factors. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.
Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing [email protected].
Top Skills
Hometap Charlotte, North Carolina, USA Office
Charlotte, NC, United States
Similar Jobs at Hometap
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
