Senior Product Manager

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Senior Product Manager-UK

As Product Manager, you will look for problems to solve and serve as the customers’ voice in all team meetings. Your primary focus will be to build new solutions from scratch for primary, secondary, tertiary and quaternary care. 

The Product Manager is the member of the team responsible for both defining the Jobs To Be Done and the Customer Value Proposition. You will work closely with the team to define user experience, and product capabilities for a Minimum Viable Product. 

The Product Manager must be available to the team at any time, particularly during the sprint planning meeting and the sprint review meeting. The Product Manager has final authority representing the customer’s interest in backlog prioritization. In addition, he/she has a significant role in quality, and is the only team member empowered to accept new stories into the release backlog. 

The Product Manager reports to the Head of BFSI Product and will take direction from the product roadmap to guide the product releases. This role covers all countries across the Europe region

Your role in our mission:

• Studies landscape, defines vision and potential exploration areas for Iron Mountain solutions in the Banking and Financial Services Industry domain

• Prioritizes exploration areas based on business value and ease of execution

• For each area of exploration, performs in-depth market research to understand market needs and gaps, competitive landscape, trends, market sizing (TAM, SAM, SOM) etc.

• Consults with customers and domain experts to understand jobs-to-be-done. Clarifies workarounds used and inefficiencies tolerated by customers. Defines common pain points and potential Iron Mountain solutions/pain relievers

• Identifies stakeholders (Technical Buyers, Economic Buyers, Influencers, Gatekeepers etc.). Creates and maintains business and user persona definitions

• Market tests and validates proposed Iron Mountain solution value proposition with each stakeholder. Serve as the voice of the customer in all team meetings

• Develops and executes on the solution roadmap and strategies. Responsible for maximizing the value of each release. Converts product vision into themes, user stories and epics. Develops acceptance criteria for product capabilities

• Contributes to the product backlog while maintaining and prioritizing the release backlog. Defines the dates and contents for each release. Participates in sprint retrospectives with the agile team as well as product planning and forecasts

Valued skills and experience:

• 8-12 years of relevant product management experience within BFSI or Financial Technology domain

• Past experience in building or selling Banking Products and Solutions around Insurance, Wealth Management, Trade Finance, Compliance, Mortgage, Lending, Risk etc will be very helpful in understanding Financial Sector client requirements.  

• An MBA, accounting or any other financial domain degree will be desirable but not binding. 

• Conversant and knowledgeable in technology, especially AI/ML, Enterprise Content Management, Process Automation or AI/ML based Intelligent Document Processing but does not consider self a “techie”

• Design thinking knowledge will be seen as a plus

• Knowledge of Agile methodologies, Scrum Product Owner Certification or Scrum Master Certification is a plus but not required

• Available for travel to customer sites (20-30%)

• Ability to multitask and work with competing priorities across multiple time zones

Discover what we offer:

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging
• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities
• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
• Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
• Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come