Senior Product Manager - Core Portal and API

About the company
Kodex revolutionizes how organizations handle sensitive subpoenas and data requests from law enforcement and government agencies. Founded by a former FBI agent and backed by leading investors including Andreessen Horowitz, Y Combinator, and Thiel Capital, Kodex has become the industry standard for secure data exchange. Our platform supports over 15,000 government agencies in 190 countries and is trusted by industry leaders like Coinbase, Stripe, and AT&T.
By transforming a traditionally complex and manual process into a streamlined digital workflow, Kodex helps organizations strengthen compliance, enhance security, and reduce operational costs by millions each year. We bridge the gap between companies and authorized requestors, ensuring that sensitive data is handled with uncompromising security, transparency, and efficiency.

The Role

Kodex is seeking a results-driven and experienced Senior Product Manager to lead the evolution of our secure, two-way portal for handling third-party data requests. In this role, you will report to the head of product and collaborate closely with engineering, operations, and sales teams to refine and expand the capabilities of our platform, fostering deeper engagement with our diverse customer base—from global government agencies to leading industry companies.

Key Responsibilities

Product Strategy and Roadmap Execution

• Define and maintain a strategic product roadmap, aligning with the company’s mission to revolutionize third-party data request management.

• Prioritize features and initiatives based on customer impact, business value, and technical feasibility, ensuring efficient resource allocation and high-impact outcomes.

Requirements Definition and Collaboration with Engineering

• Translate top customer needs and business goals into detailed product requirements and user stories.

• Collaborate closely with engineering teams to make informed decisions about design and functionality, balancing technical constraints with user experience and business priorities.

• Manage the end-to-end execution of the roadmap, ensuring timely delivery of features that drive customer satisfaction and operational efficiency.

Customer-Obsessed Development

• Act as the voice of the customer by gathering and synthesizing feedback from corporate and government stakeholders to define product enhancements and address pain points.

Data-Driven Decision-Making

• Utilize analytics and user feedback to measure product performance, inform prioritization decisions, and iterate on features to meet evolving compliance, security, and operational requirements.

Cross-Functional Leadership

• Foster a collaborative, team-first culture by partnering across functions to address challenges, align on objectives, and contribute to strategic company initiatives.

• Present product plans, updates, and performance metrics to internal and external audiences, ensuring clarity, alignment, and engagement.

By owning these responsibilities, you’ll play a pivotal role in advancing Kodex as the trusted leader in secure data request management.

What you bring

• 5+ years of Product Management experience

• Entrepreneurial experience building and leading businesses, including ownership and optimization of business performance metrics

• Experience in legal and compliance industry/SAAS products preferred

• Strong understanding of software development processes and concepts, systems thinking, analytics, and experiment design

• Experience in defining objectives and key results (OKRs) and tracking key performance indicators (KPIs) to achieve them

• Experience using data to tell an insightful story

• Customer obsessed mindset. You have the ability to take complex product challenges and find elegant solutions for a simple and efficient user experience

• Excellent written, verbal, and professional communication skills

• The ability to navigate the public & private sector landscapes

Benefits

• Remote-first within the U.S.

• Biannual offsites in exciting locations. Past trips include Seattle, Miami, Nashville, and San Francisco

• Competitive salary and meaningful equity

• Unlimited PTO + 14 company holidays

• 12 weeks of fully paid parental leave, with a flexible return-to-work policy

• Comprehensive medical, dental, and vision plans

• 401(k) retirement plan

• Dynamic Environment: Work on impactful, high-priority matters with opportunities for professional growth.

Equal Employment Opportunities at the Company

Kodex is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Kodex believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.