Senior Product Manager

LaunchDarkly is seeking a creative and experienced Product Manager with a strong data and observability background to join our team. This role will be pivotal in building and expanding new product offerings in the observability space as well as supporting our existing products cross-functionally. Specifically, you will focus on building the vision for a new team focused on monitoring software releases at the intersection of feature flags and observability. The ideal candidate will have a deep understanding of observability, the software delivery lifecycle, and how customers consume and work with data. You will work closely with cross-functional teams to drive product vision, strategy, and execution.

• Define and lead the development and execution of LaunchDarkly’s products in the observability & monitoring space, including maintaining a product roadmap that aligns with company goals and customer requirements. 
• Collaborate with engineering, design, marketing, and sales teams to deliver high-quality products that meet customer needs.
• Monitor industry trends and competitor products to stay ahead of the curve.
• Act as the voice of the customer, ensuring their needs and pain points are addressed in all product decisions.
• Partner with marketing and cross functional teams including sales, customer success and support teams, to define Go-To-Market plans and strategy for data observability features. 

• Curious: More than anything, you love learning and are able to build opinions and expertise quickly across many domains.
• Purpose-driven: The how behind all your projects is driven by a clear definition of why the project exists.
• Customer-centric: You are driven to understand customer challenges and needs, crafting solutions that provide real value.
• Product sense: You love great software and can’t stand bad software. You have a strong focus on craft, quality, and the ability to deeply empathize with the end user to deliver delightful experiences.
• Collaborative: You excel at working with diverse teams, seamlessly bridging customer stakeholders, ecosystem partners, and product development teams.
• Effective communicator: You build strong relationships and communicate with clarity and precision. You’re an incredible writer who can concisely explain complex ideas in simple ways to a wide variety of audiences.
• Adaptable: You thrive in fast-paced environments and can effectively prioritize in order to manage multiple projects at once.
• High agency: You are motivated to achieve success and have a strong sense of ownership to deliver great outcomes across a broad range of responsibilities. Even if it’s not your responsibility, If you see something that needs to be done, you make sure it happens.
• Business acumen: You understand how technical solutions tie to business objectives and can align projects to meet customer and company goals.

• 5+ years of product experience especially with developer tools, data, analytics, observability and monitoring products
  • Alternatively, 5+ years of engineering experience with a strong product mindset and a desire to transition into a product management role.
• Proven track record of successfully bringing products in data or observability spaces to market. 
• Strong understanding of data management and data engineering. 
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to translate complex technical concepts into user-friendly product features.
• Passion for data and a deep understanding of how customers use and interact with data products.

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at [email protected]. 

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