Senior Product Manager – Intelligent Document Processing

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

ravel Requirements: 20% including international

Summary

We are seeking a Senior Product Manager – Intelligent Document Processing to take ownership of our document intelligence engine. This is a high-stakes role focused on the fundamentals of IDP: classification, extraction, and data integrity. Your mission is to strengthen our existing capabilities and elevate Iron Mountain to a position of category leadership, outperforming the market in accuracy, processing speed, and the ability to handle complex, large-scale document varieties.

You will lead the charge in closing competitive gaps and ensuring that our extraction accuracy is world-class. This role is perfect for a product leader who obsesses over precision, benchmarks, and building the most reliable "Intelligence" layer in the enterprise tech stack.

In this role you will be:

• Defining the IDP Excellence Roadmap: Executing a strategy to move our core extraction and classification engines from "functional" to "market-leading."

• Maximizing Extraction Accuracy: Partnering with Data Science and Engineering to relentlessly improve F1 scores, precision, and recall across structured, semi-structured, and unstructured document types.

• Leading Competitor Benchmarking: Staying hyper-current on the competitive landscape to ensure Insight DXP offers superior differentiation in extraction quality.

• Scaling Intelligence: Managing the lifecycle of machine learning models, from initial training and testing to global production at an enterprise scale.

• Driving Industry-Specific Precision: Collaborating with our Solutions teams to ensure our core engine handles specialized industry documents (e.g., 500-page mortgage files or complex medical records) with high accuracy.

• Optimizing the Human-AI Loop: Providing the logic and "intelligence signals" that power our human-in-the-loop applications, ensuring human validators are only used where they add the most value.

• Ensuring Data Integrity: Working with the Platform Architecture team to guarantee that every piece of data extracted is transformed and validated according to strict enterprise standards.

What you will need to succeed:

• BS required (Engineering, Mathematics, or Computer Science preferred); MBA highly desired.

• 3-5 years of experience as a Product Manager for a global SaaS solution, with a specific focus on IDP, OCR, or Machine Learning extraction.

• Proven track record of improving technical performance metrics (e.g., accuracy rates, straight-through processing) in a production environment.

• Deep understanding of the IDP market, including the technical nuances of document classification and layout analysis.

• Demonstrated ability to manage high-complexity technical products and uphold rigorous standards for engineering solutions.

• Analytical mindset: Able to look at massive data sets, identify extraction failures, and prioritize the roadmap based on the highest ROI for accuracy.

• Self-starter with the grit to drive a core product to the top of the industry analyst rankings (Gartner, Forrester, IDC).