Senior Product Manager- Data Platform

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. 

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

  

Position Summary: 

PointClickCare is looking for an outstanding Senior Product Manager – Data Platform. In this role, you contribute to the PointClickCare’s data platform vision and strategy, define and own roadmaps, and drive execution and delivery of products to ensure overall success across the entire product portfolio. You represent the needs of customers, healthcare providers, industry partners and other related network members internally and externally. To succeed in this role, you draw upon your extensive knowledge and experience of health data and its uses, data pipelines, governance and related tools. You have a track record of building sophisticated solutions – from discovery to implementation to delivery. You bring a collaborative approach to this cross functional leadership role to ensure successful outcomes for our customers, while optimizing time to value.  

 

Key Responsibilities: 

- Understand and represent the needs of current and future users of the data platform  

- Contribute to strategy and multi-year roadmap to enable products and users with real time intelligence to drive innovation, accelerate use of AI that enables improved health outcomes and business goals 

- Build and manage backlogs and prioritize product investments by making inquisitive, decisive tradeoffs using data-driven analysis and good judgement. 

- Collaborate with Engineering, User Experience, and other product managers leveraging modern agile processes and Design Thinking. 

- Liaise with Product teams and other functions to ensure successful adoption and support use in product launches and releases.   

Required Experience:  

- 5+ years of Data Platform Product Management experience 

- 2+ years of experience working with data pipelines for AI use, including enrichment pipelines, and data science use. 

-Management of Healthcare Data and its use across the range of PointClickCare’s customer segments and users.

- Work experience with Health Plans, EHRs, and Long Term Post-Acute providers is preferred. 

- Experience with data governance, data catalogs, and stewardship 

- Proven track record of managing products, innovation, and a general curiosity and drive for building great products. 

- Computer Science, Engineering, Information Technology, or related degree 

- Strong written and oral communication skills with internal and external stakeholders 

- Solid understanding of Agile practices 

- SaaS, -PaaS Cloud software experience 

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] 

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.