Senior Product Manager - Data Platform and Integrity

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way.

We are a rapidly growing fintech company that believes the strategic use of data is the key to achieving this goal. We are seeking a technical and collaborative Senior Technical Product Manager, Data Platform & Integrity to serve as a horizontal leader within our Product and organization. You will partner across all Product Squads to ensure that our Core Applications (Salesforce, Core Apps, Data Warehouse) and proprietary tools are built with a "Data-First" mindset.

You will be the guardian of our data model, the bridge between Engineering and Analytics, and the strategic partner ensuring that every PRD includes a robust data strategy. You will report directly to the Vice President of Product.
In this role you will:

1. Product Data Strategy & PRD Governance (Horizontal Partnership)

• Embed Data Strategy: Partner with vertical Product Managers and Engineering leads during the design phase of new features. You will ensure that every Product Requirement Document (PRD) includes a defined data strategy—specifying exactly how data is captured, stored, and validated.

• Design Review: Act as a technical reviewer for major product initiatives, asking the critical questions: “How does this change the data model? Does this create a duplicate field in core applications? How will we report on this?”

• Standardization: Establish the standards for how our Product team defines data requirements, ensuring consistency in how we track loan lifecycles, customer statuses, and financial transactions across different squads.

2. Core Application & Salesforce Data Integrity

• Data Modeling: Oversee the logical data model within our Core Applications and Salesforce. You will ensure that as we scale, our schema remains clean, normalized, and efficient, preventing "tech debt" in the form of messy or redundant data fields.

• Lineage & Overrides: Own the logic for Data Lineage and Data Overrides. You will define the rules for which system is the "source of truth" when data conflicts occur and ensure we have an audit trail for manual overrides in core apps.

• Governance at the Source: Implement "Governance by Design" by working with Engineering to build validation rules and constraints directly into the application layer, preventing bad data from ever entering our ecosystem.

3. Strategic Analytics Alignment

• The Analytics Bridge: Serve as the primary liaison between the Product/Engineering organization and the Analytics/Data Science teams. You will ensure that upstream application changes do not break downstream reporting or AI models.

• Translation: Translate complex analytical requirements (e.g., specific features needed for a risk model) into actionable engineering tickets for the Core Application teams.

• Data Availability: Ensure that the data generated by our products is accessible, documented, and structured in a way that allows the Analytics team to self-serve, reducing the dependency on ad-hoc engineering support.

Why You Should Apply:

• Force Multiplier: You won't just ship features; you will elevate the quality of every feature shipped by the entire Product organization.

• High Visibility: As a horizontal lead, you will work with every Product Manager, Engineering Lead, and Data stakeholder, giving you a comprehensive view of the entire business architecture.

• Technical Impact: You will be the architect of our "Data Integrity," solving complex problems around data lineage and synchronization in a high-growth fintech environment.

Role Requirements:

• 5+ years of strategic product management experience in FinTech, lending, or a regulated financial services environment.

• 2+ years of direct, dedicated experience establishing or leading a formal Data Governance program, Data Stewardship practices, or Master Data Management (MDM) strategy.

• Expertise in data quality assurance, data lineage, and metadata management, with experience implementing data catalogs or data dictionary tools.

• Solid understanding of lending data lifecycles (e.g., application, servicing, collections) and the compliance requirements (TCPA, FDCPA, etc.) inherent in revenue-based financing or related credit products.

• Demonstrated experience with API integrations and managing complex, high-volume data flows between disparate systems.

• Strong analytical skills with a proven track record of using data and governance principles to define product strategy and measure results.

• Bachelor’s degree in Business, Finance, Computer Science, or a related quantitative field.

Compensation:

Annual Targeted Salary: $145,000 - $180,000 USD

Annual Target Bonus: 10%

At Forward Financing, we're committed to fair and transparent compensation. We believe in providing a compensation package that recognizes your skills, experience, and the unique value you bring to our team. We take a market-based approach to pay, regularly reviewing benchmark data to ensure our compensation remains competitive, equitable, and aligned with our performance-driven culture.

Final offers are determined by a variety of factors, including the candidate's qualifications, relevant experience, specific skills, and internal equity. This approach ensures that our compensation is competitive and equitable. Your recruiter will provide specific details on the expected base and variable earnings as it pertains to this specific role.

Total Rewards:

Additionally, we offer a comprehensive total rewards package, including but not limited to: medical, dental, vision, commuter benefits, a flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match.

Forward is proud to be a remote-first company, keeping workplace flexibility a top priority for our employees. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. To help facilitate in-person collaboration, employees are welcome to work from one of our premiere office locations.

When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together!

• Drive the Mission - We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.”

• Keep It Real - We value direct communication, candid feedback, and authenticity. We are an open book.

• Act with Kindness - We create an environment where caring is cool and helping is the norm. We do the right thing.

• Shoot for Extraordinary - We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best.

About Us:

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. Forward offers revenue-based financing – delivering an upfront sum of working capital in exchange for a set amount of the business’s future revenue. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver funds same day – giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most.

Since 2012, Forward has expanded access to capital by providing over $4.1 billion in funding to more than 80,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.7 stars rating on Trustpilot.com. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is dedicated to empowering both its team and the customers they serve, helping them succeed and thrive.

US Equal Opportunity Employment Information

Forward Financing is proud to be an equal opportunity employer, and is committed to fostering a fair and inclusive culture built on a foundation of high performance and exceptional customer experience. With a laser focus on employee impact, we’re able to reduce biases and ensure the right people are in the right jobs to contribute to our mission. The varied perspectives of our people fuel innovation and make us a stronger team. By embracing what makes each of us unique, we create a supportive environment where people feel valued, accepted, and empowered to thrive.

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