Senior Product Designer - Customer Growth

Redfin is revolutionizing the real estate industry by using data, software, and innovative design to put customers first in the home-buying, selling, and renting process. The Customer Growth team is essential to our success, responsible for converting our 50M+ monthly visitors into Redfin customers. We do this by creating clear and easy user experiences that encourage visitors to engage with our services, like requesting a mortgage pre-qualification or a tour with an agent.

As a Senior Product Designer on the customer growth team, you'll be instrumental in helping users connect with Redfin's real estate agents and services. Your designs will have a significant and direct impact on Redfin's profitability, balancing iterative experiments with ambitious, larger-scale projects. This role is highly collaborative, working closely with various teams across the organization.
This position reports to the Customer Growth Product Design Manager.

What you’ll do

• Design for Redfin’s customer growth, brokerage software across desktop and mobile.

• Build an engaging and cohesive user experience, paying close attention to every detail of the user journey.

• Work collaboratively with Product Managers, Engineers, and stakeholders to define and design features that meet both user and business needs.

• Communicate your design concepts effectively through wireframes, prototypes, and high-fidelity mockups, and be ready to present and defend your work to cross-functional teams and leadership.

• Use quantitative data and qualitative feedback to inform your design decisions and continuously iterate on product improvements.

• Advocate for the user, ensuring their voice is heard and their needs are at the forefront of the design process.

• Contribute to and evolve our design system to maintain a consistent and scalable user experience across all Redfin products.

About you

• Passionate about Redfin's mission to make real estate better for everyone.

• You have 5+ years of experience as a Product Designer, with a strong portfolio showcasing your work on shipping impactful products.

• An excellent communicator who can clearly articulate design decisions and rationale to both technical and non-technical audiences.

• A collaborator at heart, you thrive in a team environment and enjoy working with others to solve complex problems.

• Detail-oriented, with a keen eye for aesthetics, consistency, and a deep understanding of user-centered design principles.

• You are customer-obsessed, with a track record of translating user research and data into actionable design solutions.

• A strategic thinker who can contribute to the overall product strategy and vision, not just the execution.

The compensation information below is provided in compliance with all applicable disclosure requirements.

Base Pay Range: $136,500.00 - 204,500.00. Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operational business needs. Compensation may also include bonuses and equity.

We offer a generous benefits package including flexible vacation that supports the importance of time away from work for rest and relaxation, 12 paid holidays, paid parental leave, sick leave (accrued at 1 hour for every 30 hours worked), medical, dental, and vision insurance benefits, flexible spending account, health savings account, life and disability insurance, fertility benefits, Employee Assistance Programs, and 401(k) employer match.#LI-Remote

Redfin is an equal opportunity employer committed to hiring a diverse workforce.

A diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We’re proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.

Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need accommodation in the application or recruitment process because of a disability or special need, please contact [email protected]

Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts, including but not limited to the California, San Francisco and Los Angeles County Fair Chance Acts. Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here.

Redfin accepts applications on an ongoing basis.