Senior Metrics Consultant

Description and Requirements
Job Title: Senior Metrics Consultant - MetLife Resources
Location: Charlotte, NC
Alternate Locations: Bridgewater, NJ, Cary, NC, NYC
Salary Grade: 11M
Travel: 0-10%
Reports to: Director, Plan Support and Analytics
About MetLife Resources: MetLife Resources (MLR) is a key business line within Retirement Income Solutions (RIS), providing group defined contribution retirement plan products and services in the K-12, higher education, healthcare, governmental, religious, and other non-profit industries. The scope of the business is ~$13B in assets under administration, $70M in pre-tax earnings, ~13K employer groups and ~280K participants. MLR associates are dedicated to building successful retirement outcomes for plan sponsors and their employees.
About the Role: As a Senior Metrics Consultant at MetLife Resources, your primary responsibility will be to transform data into actionable information for business decision-making. You will collect data from various sources, generate management reports for all levels of leadership, and maintain Power BI dashboards to track MLR metrics for team members and leadership. You will manage the Objective and Key Results and Quarterly Product Review (QPR) presentations shared on a regular basis with executive leadership. Additionally, you will create reports for the Investment team using software tools and sources such as Alteryx and Morningstar Direct.
Responsibilities:

• Analyze our data ecosystem and interpret data to identify trends, patterns, and insights, leveraging data to enhance business value through the usage of data use cases.
• Track, analyze, and report complex information for a large organization.
• Collect and analyze data from various sources to generate regular reports.
• Provide detailed complex data analysis and trends, along with recommendations and observations for review by senior management.

• Design and develop comprehensive reports and interactive dashboards to visualize data and track key performance indicators (KPIs) and business metrics.
• Manage strategic projects that encompass both short- and long-term business planning.

• Work on different Data Products through the design and execution of database queries, using BI tools, to perform analysis in response to business needs.
• Manage Quarterly Product Review slides for executive leadership.
• Monitor business unit performance against established targets and benchmarks, identifying areas for improvement and optimization.
• Collaborate with cross-functional teams to gather and document business requirements and goals ensuring a thorough understanding of business needs and objectives.
• Provide project management support for data-related projects to increase efficiency.
• Make recommendations to management on enhancing processes and products based on data analysis.
• Drive innovation by enhancing existing solutions and designing new ones.
• Create investment reports using, Excel, Word, PowerPoint, Alteryx and Morningstar Direct.

Required Qualifications:

• Microsoft Excel with proven experience in building complex financial models. Excellent knowledge of Excel, including advanced formulas, functions, pivot tables, and data visualization techniques.
• Alteryx: Hands-on experience with Alteryx Designer, utilizing workflows for data blending, data preparation, and advanced analytics.
• ETL (Extract, Transform, Load): Proficiency in ETL processes and tools, extracting data from diverse sources, transforming it, and loading it into target systems.
• Data Visualization Tools: Hands on with data visualization tools like Power BI.
• Skills in data programming, data visualization, and data analysis.
• Strong analytical and problem-solving skills, with the ability to think critically and strategically.

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.

• Experience working in the financial services industry.
• Excellent organizational, customer service, and problem-solving skills.

• Ability to manage multiple priorities and strong attention to detail
• Bachelor's or other advanced degree.

Additional Qualifications:

• 3-5 years of experience in group insurance/retirement industry.

About MetLife: MetLife is recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024. MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits, and asset management to individual and institutional customers.
Equal Employment Opportunity/Disability/Veterans: MetLife maintains a drug-free workplace and provides accommodations for individuals with disabilities.
The salary range for applicants for this position is $85,000-110,000K.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2025 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$85,000-110,000K
#BI-Hybrid