Senior Manager, Training & Enablement (Rubrik University)
Location: Palo Alto, CA
Rubrik is seeking an experienced and dynamic Senior Manager, Training & Enablement to lead and scale our global training initiatives through Rubrik University. This role is critical in driving product proficiency, adoption, and overall success across our employees, customers, and partner ecosystem.
Key ResponsibilitiesStrategy & Leadership- Develop and Execute Strategy: Define the strategic roadmap and operational plan for Rubrik University, ensuring all training programs align with company goals for product adoption, revenue growth, and customer satisfaction.
- Team Leadership: Lead, mentor, and develop a high-performing team of trainers and content developers, fostering a culture of continuous improvement and instructional excellence.
- Stakeholder Alignment: Collaborate closely with Product Management, Engineering, Marketing, Sales, and Customer Success to ensure training content is accurate, timely, and addresses critical knowledge gaps.
- Curriculum Management: Oversee the development, maintenance, and continuous update of all training curricula for both technical and non-technical audiences.
- Program Ownership: Own the delivery model for all training types, including:
- Internal Employee Training: Onboarding, ongoing upskilling, and advanced certifications for Sales, Support, and technical roles.
- Customer Training: Public live sessions and customized private training focused on product usage, features, and best practices.
- Partner Enablement: Certification paths and product knowledge transfer essential for partner sales and technical success.
- Platform Management: Manage the learning management system (LMS) and all delivery platforms to ensure a world-class user experience.
- Define Metrics: Establish clear, measurable success metrics (e.g., certification rates, time-to-competency, training effectiveness scores, product adoption) for all training initiatives.
- Reporting: Track, analyze, and report on training data and ROI to senior leadership, using insights to drive program iterations and resource allocation.
- Bachelor’s degree in a relevant field
- 8+ years of experience in managing corporate training, technical enablement, or education departments, preferably within a B2B SaaS or enterprise software company.
- 5+ years of direct people management experience, leading a team of trainers or curriculum developers.
- Proven experience designing and delivering training across various modalities (instructor-led, virtual, eLearning, blended).
- Exceptional communication and presentation skills, with the ability to articulate complex technical concepts clearly.
- Demonstrated ability to influence cross-functional teams and drive strategic projects.
- Direct experience managing a global training program (e.g., a customer or partner academy).
- Familiarity with data management, cloud computing, and cybersecurity concepts (Rubrik's technology space).
- Experience selecting, implementing, and optimizing Learning Management Systems (LMS).
Rubrik (RBRK), the Security and AI company, operates at the intersection of data protection, cyber resilience and enterprise AI acceleration. The Rubrik Security Cloud platform is designed to deliver robust cyber resilience and recovery including identity resilience to ensure continuous business operations, all on top of secure metadata and data lake. Rubrik’s offerings also include Predibase to help further secure and deploy GenAI while delivering exceptional accuracy and efficiency for agentic applications.
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Inclusion @ RubrikAt Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [email protected] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
EEO IS THE LAW
NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS
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