Senior Manager-Technology Risk

Lead and monitor the Technology operating model. Engage Technology and its business, risk, compliance and audit partners to implement and maintain an integrated operating model that effectively drives Technology performance while meeting other stakeholder needs. Subject matter expert in Technology risk and controls and provide people leadership in the Technology Risk Office.

Key Responsibilities

• Help drive the Operational Risk Management (ORM) process for technology organization. Guide key contacts in Technology teams through completion of ORM deliverables with a focus on identifying key risks and controls in processes deemed vital for the reliably delivering services and solutions. Identify new risks and keep action plans current for high risk items. 
• Provide in depth technology operational risk subject matter expertise and engage Technology’s leaders and their business, risk, compliance and audit partners to further operationalize our technology risk framework.  Help drive Technology risk management practices through consulting and thought leadership.
• Provide leadership of at least one direct report as well as provide direction to less experienced band 35's.  Represent the Technology Risk Office in presentations and meetings with leaders.  Be a 'go to' person in Technology Risk Office when Director is unavailable. 
• Leverage the organization’s Technology Control Framework and comprehensive risk catalog to collectively help drive Technology performance while meeting other stakeholder needs.
• Implement and support approach to drive Technology Risk Office functions, including documented processes, risks and controls, and provide reporting of status. Build out current reporting to provide the CIO leadership team a view into current status of effort.
• Implement and support approach to drive Technology Risk Office functions, including documented processes, risks and controls, and provide reporting of status. Build out current reporting to provide the CIO leadership team a view into current status of effort.
• Facilitate deployment and maintenance of Technology risk and controls model with assigned Technology teams using industry standard models (e.g., COBIT5, ITIL, NIST) as references. Support Technology teams to deploy, monitor and improve their critical functions in alignment with the model requirements. Communicate requirements to Technology teams and, supporting leaders in complying and soliciting areas for improvement.  
• Help drive the Operational Risk Management (ORM) process for technology organization. Guide key contacts in Technology teams through completion of ORM deliverables with a focus on identifying key risks and controls in processes deemed vital for the reliably delivering services and solutions. Identify new risks and keep action plans current for high risk items. 
• Work with Risk & Control Services (RCS) and other audit and compliance functions to align work and deliverables with the Technology Risk Office operating model. Provide assurance that work remains focused on risks and controls deemed vital for the reliably delivering services and solutions. 
• Design materials and conduct any Technology Risk-related training. Facilitate the inclusion of Technology Risk Office principles into awareness and training programs on topics such as performance management, quality management, risk management, compliance, etc..

Required Qualifications

• Bachelors degree in related field; or equivalent work experience.
• Minimum 3 years of relevant work experience including day-to-day management/supervision and mentoring of a team of risk management professionals.
• Experience and proven success identifying and implementing opportunities for improvement to procedures, process and technology to optimize services and operations.
• Experience working in the financial services industry or other similar, highly regulated environment.
• Excellent written and verbal communication skills with the ability to translate technical information to non-technical audiences and vice versa.
• Strong business acumen with experience participating in financial planning process and using technology to drive and support the business.

Preferred Qualifications

• CISA, CGEIT, CRISC

About Our Company
We’re a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

The estimated base salary for this role is $112,200 - $151,500 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full time

Exempt

Technology

TECH Technology