Senior Manager, Strategic Partnerships

• Lead & Grow Strategic Partnerships: Drive key payment partnerships to expand market share, boost revenue, and unlock new opportunities
• Execute & Optimize Partner Success: Manage relationships, track performance, and collaborate across teams to drive impact, innovation, and growth
• Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office 

Start your adventure with Zip

With the merchant and consumer growth ambitions at Zip, we are looking for a Senior Manager, Partnerships, who will help us grow and manage our strategic, merchant and network partnerships in the US. As a Senior Manager, Partnerships, you will have a deep understanding of the payment partnerships landscape and have strong sales and relationship management skills. The role sits at the core of the organization, you will work closely with the internal and external executives, product, sales, marketing and finance teams. The key goals for this role are to a) Execute key and strategic partnerships b) manage GTM (go-to market) functions for our existing partners) c) manage our partnership pipeline.

Develop Deep Understanding of Market & Payment Landscape to Create New Opportunities   

• Pull together a consolidated view of trends across markets. Develop product and sales recommendations on new trends/opportunities
• Complete deep dives on new opportunities across key verticals. Extremely proficient in Powerpoint, Excel and Salesforce
• Leverage AI tools to surface partnership insights, automate reporting, and identify revenue optimization opportunities across the payments ecosystem
• Educate executives, and sales team on the landscape, and partnership opportunities

Manage Relationships with Strategic Partners to Grow Market Share

• Develop growth strategy and approach for our key payment partners such as networks (Visa, Mastercard), Wallets (Apple, Google) and core payments (issuer, acquirer)
• Track incentives and payouts with our network and strategic partners
• Consistently work towards revenue growth and cost optimization across our payment partners
• Work with our product teams to lead RFP’s and drive the right product and commercial outcome for Zip. Understand future developments and what Zip can leverage ahead of competitors
• Collaborate with sales and marketing to develop high-impact co-marketing initiatives that will help the partner and Zip succeed
• Lead regular education, relationship building and knowledge share between partner teams, and Zip teams. Become thought leader in partnerships and payments for Zip 

Manage Internal Relationships and Expectations 

• Regularly align with the regional counterparts to understand intra-region trends, best practices, to get the best results for Zip
• Regularly share updates on all partnerships, opportunities, and risks with key regional stakeholders
• Ensure strong processes are built for the success of all partnerships, and merchants we bring on
• Track and analyse partner performance (merchant growth and transaction volume) on Zip and make recommendations for strategic courses of action and improvements 

Impact and Collaboration 

The Senior Manager, Strategic Partnerships will be a key player within the Partnerships team, driving critical initiatives across:

• Payment Strategy: Develop strategy and approach to optimise (process and economics) payment processing, both issuing and acquiring. Work with our payment partners, i.e., schemes, payment processors, wallet providers, etc.
• Partnership enablement: Assess and negotiate global deals with different channels, i.e., PSP’s, eCommerce platforms, Integration layers, etc., to drive revenue via new SMB and Enterprise merchant acquisition via our distribution partners
• Partnership Management: Drive and track merchant KPI’s with our distribution/strategic partners

• Proven Industry or Consulting Experience – 5+ years of experience, with at least 4+ years in a role within strategy, partnerships, or payments - managing key relationships (Visa, Mastercard, Apple Pay, Google Pay, issuers/acquirers)
• Analytical & Financial Acumen – Strong complex modeling skills in Excel, data-driven decision-making, and ability to optimize commercial outcomes
• Demonstrated use of AI in the performance of your role — including tools like ChatGPT, Notion AI, or Salesforce Einstein to improve decision-making, efficiency, or partner engagement
• Salesforce & GTM Execution – Proven ability to track deals, manage partner pipelines, and execute go-to-market strategies
• Negotiation & Influence – Experience leading complex deals, collaborating cross-functionally, and influencing stakeholders at all levels
• Consulting experience helpful (Deloitte, McKinsey)
• Results-Driven & Innovative – Demonstrated success in driving revenue growth, scaling partnerships, and solving problems creatively
• Ability to process, analyse and think “outside the box” to get results
• Ability to collaborate with, influence & persuade others with structured thinking
• Results-orientated with a record to prove it and strong customer-first ethic

Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. 

We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.

We think these are just some of the best things about being a Zipster. We will also offer you:

• Flexible working culture
• Incentive programs
• Unlimited PTO
• Generous paid parental leave
• Leading family support policies
• Company-sponsored 401k match
• Learning and wellness subscription stipend
• Beautiful Union Square office with a casual dress code
• Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available

Zip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations.The annual base Pay Range for this position is $132,000 - $160,000. This range reflects our US national compensation (USN). Additional premium percentages may apply based on our tiered premium strategy. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. 

If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique. Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centered products. Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do. I acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms Zip participates in the federal government’s E-Verify program