Senior Manager, Strategic Insights & Market Research

About GameChanger:

We believe in the life changing impact youth sports have on and off the field. Sports encourage leadership, teamwork, responsibility, and confidence – important life lessons that have the power to propel our youth toward meaningful futures. We recognize that without coaches, parents, and volunteers, organized youth sports could not exist. By building the first and best place to experience the youth sports moments important to our community, we are helping families elevate the next generation through youth sports.

So if you love sports and their community building potential, or building cool products is your sport, GameChanger is the team for you. We are a remote first, dynamic tech company based in New York City, and we are solving some of the biggest challenges in youth sports today.

The Position:

We are looking for someone to join GameChanger's Strategy team as the Senior Manager of Strategic Insights and Market Research. You will lead market research, competitive intelligence, and customer insights that shape GameChanger's long-term direction. You will build a centralized insight repository, synthesize external and internal data, and provide executives with clear, relevant recommendations that guide priorities, investments, and strategic planning. You will sit at the intersection of research, strategy, and storytelling—ideal for someone who can turn complex, ambiguous information into compelling insights that influence important decisions. You will collaborate with leaders across Product, Analytics, Business Development, CX, Marketing, and Finance, and report to our VP of Strategy, Operations, and Impact.

What You'll Do:

• Insight Repository & Knowledge Management

  • Establish and maintain a centralized, structured repository consolidating market insights, customer insights, competitive intelligence, and research outputs from cross-functional teams.

  • Serve as our steward for insight quality by driving methodological rigor, clarity, shared definitions, and common frameworks.

  • Build dashboards, briefs, and meta-analysis summaries that highlight cross-team patterns and strategic opportunities.

  • Promote self-service access to insights by training teams on how to navigate, contribute to, and use the repository.

• Research Design & Implementation

  • Lead quantitative, qualitative, and secondary research projects that assess industry dynamics, customer needs, competitive movements, and market trends.

  • Build frameworks to track competitive intelligence, industry shifts, disruptive entrants, and evolving market conditions.

  • Conduct segmentation, behavioral analyses, and needs assessments to inform strategic decisions.

  • Translate complex findings into strategic recommendations and present them to senior leadership.

• Strategic Insights

  • Analyze internal performance metrics to uncover growth drivers, diagnose risks, and identify opportunities across GameChanger's portfolio.

  • Support long-term planning with insights on market positioning, growth vectors, and potential headwinds.

  • Provide strategic input to Product, GTM, Partnerships, and Business Development by integrating internal data with external market signals.

• Leadership & Cross-Functional Collaboration

  • Source and manage external research vendors, ensuring high-quality outputs aligned to strategic needs.

  • Be GameChanger's subject-matter expert on market research and insights.

  • Partner with Product, Marketing, Finance, CX, Design, and BD to embed insights into planning, roadmaps, and our goals.

  • Promote a culture of curiosity, analytical rigor, and insight-driven thinking.

Who You Are:

• 7+ years of experience in corporate strategy, market research, consulting, insights, or related roles.

• Bachelor's degree in Business, Economics, Marketing, or a related field.

• Proven experience leading research programs—including qualitative, quantitative, and secondary methodologies.

• Strong analytical skills with demonstrated ability to synthesize complex inputs and develop actionable recommendations.

• Experience managing research vendors, projects, timelines, and budgets.

• Familiarity with research tools, data visualization platforms, and syndicated data sources.

• Excellent communication and presentation skills and comfort presenting to senior executives.

• Experience in the youth sports industry is a plus.

Perks:

• Work remotely throughout the US* or from our well-furnished, modern office in Manhattan, NY.

• Unlimited vacation policy.

• Paid volunteer opportunities.

• Technology stipend - $4,000 every 2 years after your start to make sure you have the latest and greatest technology

• WFH stipend - $500 annually to make your WFH situation comfortable.

• Learning stipend - $500 annually towards continued development

• Monthly physical, mental, wellness & learning stipend offered through Holisticly

• Monthly lifestyle stipend offered through Fringe

• Full health benefits - medical, dental, vision, prescription, FSA, HRA, HSA, and coverage for family/dependents.

• Retirement savings - Traditional and Roth 401K plans are offered through Vanguard, with an immediate company match.

• Life insurance - basic life, supplemental life, and dependent life.

• Disability leave - short-term disability and long-term disability.

• Company paid parental leave - up to 20 weeks for birthing parents and up to 12 weeks for non-birthing parents.

• Family building benefits offered through Progyny.

• DICK'S Sporting Goods and their family of brands teammate discount.

The target salary range for this position is between $160,000 and $180,000. This is part of a total compensation package that includes incentive, equity, and benefits for eligible roles. Individual pay may vary from the target range and is determined by several factors including experience, internal pay equity, and other relevant business considerations. We constantly review all teammate pay to ensure a great compensation package that is fair and equal across the board.

* DICK'S Sporting Goods has company-wide practices to monitor and protect the company from significant compliance and monetary implications as it pertains to employer state tax liabilities. Due to said guidelines put in place, we are unable to hire in AK, DE, HI, IA, LA, MS, MT, OK, and SC.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Interview Process & AI

We recognize that AI has become a common part of everyday life and professional work, and its use continues to evolve rapidly. Our perspective on AI in the hiring process will evolve as well. At this time, we ask that candidates please refrain from using AI tools during interviews and assessments, as we want to see your authentic self. We will clearly indicate if and when AI use is acceptable in the process. If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!

IMPORTANT NOTICE: All official recruitment communications from GameChanger will come from an email address ending in @gc.com or [email protected]. If you receive communication from any other domain, please be cautious, as it is likely fraudulent.