Senior Manager, Sales Enablement

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are currently seeking a Senior Manager, Sales Enablement to lead our Sales Enablement function and join our Revenue Enablement team in the United States or Canada.
 

The Revenue Enablement team at Clio equips our sales and customer success organizations with the knowledge, skills, tools, and processes they need to drive revenue growth and deliver exceptional client experiences. We design and deliver onboarding and ongoing programs, run a center of excellence operating model, and partner closely with Sales, Customer Success, Marketing, Product Marketing, and Revenue Operations to turn product launches and go-to-market priorities into field-ready execution. We are a team that runs on curiosity, data, and a genuine commitment to helping people do their best work.

You lead Clio's Field Sales Enablement function, serving as the strategic enablement partner to Sales leadership. Rather than simply delivering training, you help translate business priorities into measurable changes in seller and manager behavior that improve pipeline health, productivity, and revenue outcomes.

You think like a business leader first and an enablement leader second. You know how to influence your stakeholders, coach frontline managers, inspect data, and prioritize the highest-impact opportunities for your segments.You are a skilled people leader who coaches enablers to raise their game, and you are equally comfortable using data to decide where to focus and defending those decisions to senior stakeholders. You thrive in a fast-paced, high-growth environment where change and new challenges are constant.

• Build and develop a high-performing team of Field Enablement partners who operate as trusted advisors to our Velocity, Strategic, Mid-Market Channel and SDR/BDR teams

• Partner with Sales leaders to improve measurable business outcomes across supported segments, including ramp productivity, pipeline generation, multi-product adoption, win rates, forecast quality, and seller productivity.

• Establish a consistent Gong review rhythm across segments to surface coaching themes, objection patterns, and content gaps

• Set and report on OKR-tied performance work that connects enablement investment to pipeline, win rate, and productivity

• Direct the development of AI-assisted content and role-play certification so programs scale with the business

• Ensure product and multi-product enablement is tailored by segment rather than delivered one size fits all

• Serve as the voice of the field by identifying friction, surfacing trends, and partnering with cross-functional teams to improve seller effectiveness.

• Establish and regularly measure KPIs to assess the value of enablement programs, and recommend innovative solutions as the sales engine evolves

• Own the success of onboarding programming for all supported sales roles alongside the Sales Onboarding lead

• Establish and evolve the operating rhythm that reinforces priority behaviors through manager coaching, deal reviews, pipeline generation motions, AI workflows, and ongoing inspection.

• 5+ years of sales enablement experience, including experience leading or managing an enablement team

• Experience working with enterprise or high-growth SaaS organizations

• A track record of tying enablement programs to measurable revenue and productivity outcomes

• Strong people leadership skills, with the ability to coach and grow enablers

• Excellent analytical, organizational, and communication skills

• Ability to manage projects from conception to completion and to lead through ambiguity and change

• Excellent strategic, conceptual, and decision-making skills

• A collaborative, creative, and accountable approach as a business partner

• Expertise on modern sales processes, sales methodologies and qualification frameworks such as MEDDPICC or SPICED 

• Proficiency with generative AI tools (Claude, ChatGPT, or similar) for content development and coaching

• Experience in legal tech or a comparable regulated industry

• Experience enabling multi-product attach, cross-sell, or expansion motions

• Familiarity with Gong, LetterAI, and Salesforce

• Experience building or scaling a segment-based enablement model  

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include: 

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• EAP benefits for you and household members, including counseling and online resources

• 401k matching and Child Education Savings

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

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Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.