Senior Manager - Payments

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.

Role Overview:

We are seeking a Senior Manager with experience in Payments, Professional Services and sector qualifications in Financial Services. This motivated leader will work closely with Sia go-to-market (“GTM”) and delivery teams to win and deliver payments –related consulting projects. With support from Sia’s global network of subject-matter experts and client credentials, this individual will be a key contributor to the growth of Sia’s Payments’ Team especially in North America.

Key Responsibilities:

• Provide expert guidance on U.S. payment regulations affecting electronic transactions including credit, debit, EBT, ACH, Prepaid, BNPL, Crypto Currencies, RTP, FedNow, mobile payments, and other payment types.
• Ability to understand and interpret PCI DSS, KYC and AML, PSD2, SOC 2, OFAC, FinCEN, and FATF regulations and impacts on clients
• Assess and interpret emerging regulatory trends, supervisory expectations, and enforcement actions to develop compliance strategies
• Support clients in new product strategy, creation of product pipelines, new product development, product requirements and user stories, product road maps, and high-level strategic planning
• Develop regulatory frameworks, compliance programs, and internal policies to align with industry best practices
• Stay abreast of VISA, MasterCard, American Express, and other Association guidelines and best practices
• Enable client delivery with project management best practices, particularly using the Scaled Agile Framework

Project & Client Management  

• Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups
• Manage multiple consulting engagements, ensuring on-time and high-quality deliverables
• Provide status reporting of progress, dependencies, issues, risks and overall program health to Senior Management
• Lead cross-functional teams and collaborate with clients to drive project execution
• Drive business development by contributing to proposals, client presentations, and thought leadership

• 9+ years of experience working in a Payments related organization (i.e. Issuer, Acquirer, FinTech, or Payments related role within your organization).
• Bachelor’s degree required in Finance, Business Management, or a related field from an accredited college/university is required , MBA is preferred
• Deep understanding of payments regulations and related issues affecting financial services organizations in the US.
• High level understanding of payments protocols (i.e. specifications and use of APIs), security best practices and standards, payments fraud, and compliance metrics and measures.
• Experience leading product implementations, developing requirements and user stories, and advising leadership on industry trends and best practices
• Excellent communication and stakeholder engagement skills, with the ability to convey complex concepts to senior executives.
• Project management skills, with experience overseeing payments initiatives and coordinating cross-functional teams.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).

Preferred:

• Experience working as a Product Manager within Financial Services and/or Payments organization
• Experience with the Scaled Agile Framework
• Experience using Agile Tools (i.e. Rally, Jira, Confluence, ADO, etc.)
• Masters in Business Administration or other equivalent Masters Degree in Payments or Financial field

Compensation & Benefits 

We believe in supporting our team professionally and personally. Here’s a snapshot of the comprehensive benefits you’ll enjoy as part of Sia. 

Competitive Compensation 

• Annual Base Salary Range: $150,000 - $200,000 commensurate with experience and qualifications

• Annual performance based discretionary bonus 

Robust Health Coverage 

• 3 Medical plans  

• Dental and Vision  

• Life, AD&D and other voluntary insurance  

Tax-Advantaged Accounts 

• 401K retirement plan 

• 4% matching and 100% vested upon enrollment 

• Health Savings Account (HSA) 

• Flexible Spending Account (FSA)  

• Health, Dependent Care, Commuter 

Family Friendly Benefits  

• 100% paid parental leave for all new parents with eligible tenure 

• Building Healthy Families program if enrolled through Medical plan 

Time Off to Recharge 

• Generous Paid Time Off (PTO) policy 

• 9 company holidays plus 1 floating holiday  

Extras that Make Life Easier 

• College savings and student loan repayment assistance 

• Monthly cell phone stipend 

• Access to wellness programs at no cost if enrolled through Medical plan, including: 

  • Gym membership reimbursement 

  • LiveHealth Online virtual care 

  • Personalized support from a Well-being Coach  

• Employee Assistance Program at no cost 

  • Free confidential counseling and emotional support services  

  • On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management)  

Our Commitment To Diversity

At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information. 

Hybrid Workplace Guidelines

Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco are expected to live within a reasonable commuting distance and attend the office at least three days or more per week. For applicants in other markets, including those without a local office, we offer more flexible in-person requirements to accommodate your location. 

Work Authorization & Sponsorship 

At this time, Sia does not intend to employ any applicant who will require, either now or in the future, employment visa sponsorship or sponsorship for work authorization (i.e., H1-B visa, F-1/OPT) or STEM OPT, TN, etc).

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.