Senior Manager, Marketplace Performance

Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The Senior Manager, Marketplace Performance is a thought leader responsible for ensuring accountability in achieving business goals through the standardization and optimization of customer, channel, and commerce data within the digital marketplace ecosystem and in-store. This includes envisioning future state experiences, identifying business outcomes, tracking actionable insights to completion with responsible groups, increasing online and in-store awareness and education across partner teams, identifying and creating new opportunities to improve the marketplace experience, creating operational efficiencies that drive productivity for sellers, customers, and downstream partners. Additionally, deliver high-value projects that will drive gross merchandise value and profitability for marketplace performance across Lowe's selling channels.
Shape the future of Retail Tech
As a Senior Manager, Marketplace Performance thought leader, you'll get the opportunity to shape the future of retail technology under the leadership of one of Forbes Top 50 CIOs. You'll also be leading a talented team who share your passion for innovation and excellence. Our halls are filled with brilliant minds from all walks of life who have the freedom to collaborate, explore their every curiosity, and build the future.
Here, you can bring your unparalleled experience to the product domain while actively contributing to the long-term product strategy of the entire organization. With a laser focus on specific strategic product areas, you can take full ownership of the end-to-end delivery process. Leveraging your skills, you'll be able to apply your knowledge across a diverse range of product portfolios, pushing boundaries and elevating innovation to new heights.
What You Will Do
Lead a global team of direct and cross-functional analysts (U.S. and Bangalore), who work through digital marketplace initiatives and provide the necessary standardization to maximize channel productivity/return.

• Lead a global team of direct and cross-functional analysts (U.S. and Bangalore), who work through digital marketplace initiatives and provide the necessary standardization to maximize channel productivity/return.
• Act as the centralized owner of the Marketplace in-store experience. Define business outcomes, target experiences, customer needs, and seller needs. Work cross-functionally to build-out and deliver the roadmap.
• Champion digital marketplace priorities and focus areas with digital business, store, and partner teams. Aggressively drive and deliver those priorities and ensure business realization.
• Effectively communicate with different audiences, often executive leadership, both written and verbally. Lead building of materials that are shared with stakeholders and regularly present those to different audiences.
• Actively work to identify improvements to data insights and discover processes with the intent to improve proficiency and reduce effort in data management and consumption by creating repeatable and automated processes.
• Drive continuous improvement by providing insights based on the review of weekly channel/category performance reporting.
• Stay up to speed on performance to share the strategy, roadmap, insights and resulting actions with senior cross-functional leadership.
• Provide continuous, open feedback and mentorship to team members and cross-functional partners to encourage their growth and assist them in learning new tools, skills and techniques.
• Collaborate and maintain relationships at the senior leadership level with cross-functional groups such as stores, merchandising, supply chain, accounting, finance category management as well as other teams within digital commerce.
• Use insights, industry analysis, competitive benchmarking, and previous experience to identify key areas of opportunity and support the functional strategy for digital & in-store marketplace.
• Provide the necessary insights and support to help define and align the multi-year roadmap for digital marketplace & in-store growth.
• Ensure the digital and in-store data strategy aligns and supports with the digital marketplace team and seller's needs and objective.
• Partner across customer intelligence teams to ensure compliance with established data analytics processes, roles, quality criteria, and performance metrics.
• Foster the analysis and distillation of complex digital data sets to identify trends, patterns, and insights that inform business decisions and strategies that impact digital marketplace performance. Effectively translate those insights for stakeholder and leadership consumption.

Required Qualifications

• Bachelor's degree in business or a related field or equivalent experience
• 8 Years of relevant experience
• 6-8 years of experience in online, retail merchandising, vendor management, or digital marketing
• 3 Years of experience leading teams of direct reports

Benefits

• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount

For information about our benefit programs and eligibility, please visit https//talent.lowes.com/us/en/benefits
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. #LI-81CLEE
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.