Director, IT

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist thrives as a remote-first company, with HQ team members located across the U.S. and Canada. We meet in person twice a year—once as a company and once by department to strengthen the relationships that power our work. We show up consistently, stay purpose-driven, and achieve results —together, from anywhere.

Our Tech Stack

• Productivity & IAM: Google Workspace, Okta, Slack, Limited Office365
• Security: Crowdstrike, Mimecast
• Infrastructure & Endpoint: Cisco Meraki, JAMF/Intune, 70/30 Mac/Windows split
• ITSM: Freshservice

About the Role

Babylist is seeking a strategic and forward-thinking Director of IT to lead our corporate IT, security, and enterprise technology strategy. In this critical leadership role, you will be responsible for building a scalable, secure, and innovative technology foundation that enables Babylist to grow efficiently. You will define the vision for our internal technology, drive the adoption of transformative solutions like AI, and foster a culture of automation and excellence. This is an opportunity to make a significant impact by shaping the systems and strategies that will power our future.

What You'll Do

• Strategic Leadership & Vision: Define and execute the roadmap for Babylist's corporate IT and security, aligning with executive leadership on key priorities. You will champion a "less is more" philosophy, focusing the team on high-impact automation projects that reduce manual intervention and enhance efficiency.
• Enterprise AI Strategy: Lead the development and implementation of an enterprise-wide AI adoption strategy. You will identify and champion opportunities to leverage AI for business process automation, data-driven decision-making, and overall operational excellence.
• IT Infrastructure & Operations: Own the architecture and performance of our global IT infrastructure, including networks, cloud services, and endpoint management (Mac and Windows). Ensure the reliability and security of all office and workplace technology, including physical security systems for our showrooms and warehouses.
• Security & Compliance Leadership: Develop and lead a comprehensive corporate security program in partnership with Legal, HR, and Platform. Own and drive our compliance and risk management programs (e.g., SOX, GDPR), ensuring adherence across all corporate and platform technologies.
• Team Leadership & Development: Mentor and grow a high-performing IT team, fostering a culture of innovation, professional growth, and accountability. Define team structure, recruit top talent, and manage the IT budget to maximize business impact.
• Vendor & Project Management: Lead critical IT and security projects from conception to completion, ensuring they are delivered on time and within budget. Manage key relationships with technology vendors and service providers to ensure exceptional quality and value.

What We're Looking For

• A bachelor’s degree in a relevant field like Information Technology or Computer Science.
• 10+ years of experience in IT and security, with a minimum of 5 years in a leadership and people management capacity.
• Proven track record of developing and executing strategic IT and security roadmaps in a high-growth environment.
• Deep expertise in IT systems, network security, automation technologies, and data protection principles.
• Exceptional leadership and communication skills, with the ability to influence stakeholders at all levels, including the executive team.

Why You Will Love Working At Babylist

• We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office
• We build products that have a positive impact on millions of people’s lives
• We work at a sustainable pace which means work/life balance is a real thing here
• We believe technology and data can solve hard problems 
• AI plays a meaningful role in how we work, create, and scale—intentionally embedded in our tools, systems, and decision-making to support innovation and real impact
• We believe in exceptional management 
• We are an antiracist organization and doing the work to support differences of all kinds
• We offer competitive pay and meaningful opportunities for career advancement
• We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
• We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning

Babylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.

The estimated pay range for this role is $154,380.00 - $231,570.00

In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

Interview Process & Data Use
To support a fair and consistent hiring process, Babylist uses AI to transcribe all interviews. Transcripts are confidential and used solely for evaluation purposes, in accordance with data privacy laws such as CCPA and GDPR. By applying, you acknowledge and consent to this use.

Official Communication
All communication regarding your application will come only from the Babylist Talent Team via an @babylist.com email address. We will never request payment, bank information, or personal financial details. Be cautious of fraudulent outreach via non-company email addresses, messaging platforms (e.g., WhatsApp, Telegram), or unsolicited phone calls. To verify legitimate opportunities, visit our careers page.

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