Manage cloud service projects and teams, build client relationships, oversee quality delivery, and develop team performance while ensuring strategic alignment with client needs.
About Coalfire
Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.
But that’s not who we are – that’s just what we do.
We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.
Position Summary
The Cloud Services Senior Manager at Coalfire plays a crucial role in driving the organization’s business and practice direction. They possess strong communication skills, technical writing abilities, and expertise in cloud architecture, project management, marketing, and sales support. They are responsible for building and maintaining strong client relationships and actively managing project progress and resources. Additionally, they coordinate go-to-market strategies for new services and play a vital role in shaping the overall direction and success of the practice. People management, mentorship, recruiting, and training are also key responsibilities, ensuring the development and growth of both the team and the practice as a whole.
This can be a remote position (must be located in the United States).
What You'll Do
- Serve as engagement lead on professional services projects and propose/review technical solutions architect
- Manage multiple team tracks of consultants/specialists/delivery and serve as front line escalation point
- Allocate resources, such as personnel and budgets, appropriately
- Build and maintain strong long-term relationships with key client stakeholders
- Track and understand clients' evolving needs – articulate project risks and status via client presentations
- Review delivery of the teams you’ll oversee against quality standards and risk management frameworks
- Support thought leadership activities in the areas of market innovation, brand positioning, customer experience, and/or cost efficiency
- Provide mentorship to support career pathing, performance reviews, and professional development of direct reportees
- Travel required up to 25%.
What You'll Bring
- BS or above in related Information Technology Consulting field or equivalent combination of education and experience
- Experience managing teams of 4-8 individuals
- Background of working in technical organizations focusing on DevOps, operations, and delivery management
- Conversational knowledge of orchestration and automation tools such as Terraform and Ansible
- Excellent communication, organizational, and problem-solving skills
- Effective documentation skills, to include technical diagrams and written descriptions
- Professional attitude and demeanor
- 3-5 years directly leading client engagements on at least one of the following cloud IaaS providers: AWS, Azure, GCP
- Strong project management background
- Critical thinking, and ability to balance security requirements with mission needs
- Exampled relationship management and ability to work with C-Suite
- Project management experience for individual and team projects (ability to track detailed tasks and ensure timely delivery)
- Ability to work quickly, efficiently and accurately in a dynamic and fluid environment
- Previous experience mentoring or managing consultants in a professional services organization
Bonus Points
- Previous experience mentoring or managing consultants in a professional services organization
- Cloud-based networking experience (Palo Alto, Cisco ASAv, etc.…)
- Familiarity with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc.
- PMP, CISSP, CISM, or CISA
- Familiarity with configuration baseline standards such as CIS Benchmarks & DISA STIG
- Experience with MS Project and Visio
Why You’ll Want to Join Us
At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.
Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.
At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, our Human Resources team at [email protected].
Top Skills
Ansible
AWS
Azure
GCP
Ms Project
Terraform
Visio
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