Senior Learning Experience Designer

Why would you love this job?

You’ll love being a Senior Learning Experience Designer at Redis because you get to empower learners through impactful, engaging, and scalable learning experiences. In this role, you'll design modern, learner-first content to support and make a difference in our GTM organization. You’ll transform complex technical concepts into clear, concise, and digestible microlearning, all while championing the learner.

This role is perfect for someone who thrives in a fast-paced tech environment, is energized by ambiguity, and is excited to bring AI innovations into learning design and GTM team workflows.  

If you're a creative, strategic, and learner-obsessed designer, we'd love to hear from you. Help us shape the future of learning.

What you’ll do: 

Design impactful learning experiences: Apply adult learning theory and instructional design best practices to create modern, microlearning-based content that drives a sustained behavioral change.

Champion the Learner: Serve as the learner’s advocate by delivering relevant, accessible, and actionable content with just-in-time creativity to meet GTM audiences where they are, when they need it most.

Enable product knowledge: Translate deeply technical product information into easy-to-understand learning experiences for pre and post sales teams. 

Collaborate Cross-Functionally: Work closely with various stakeholders within the organization to analyze performance problems, design, develop, and deliver engaging content in a variety of formats including live presentations, on-demand learning, resources, videos, and assessments.

Build and manage content: Work within our CMS/LMS to create, upload, and manage content while maintaining quality and consistency across learning experiences.

Innovate with AI: Explore and experiment with integrating generative AI and other emerging technologies into instructional design and GTM team workflows.

Own Projects: Manage multiple concurrent projects, ensuring high-quality deliverables are completed on time, even amid shifting priorities or ambiguity.

What you’ll need to have: 

• Bachelor’s degree with 3-5 years of experience in Learning Experience Design or Sales Enablement content development.
• Demonstrated experience designing product enablement or technical learning content 
• Experience with publishing and tracking content within a CMS/LMS 
• Advanced in Google Suite (Slides, Docs, Forms, and Sheets)
• Excellent written and oral communication skills, with exceptional attention to detail, design, and copy proofing
• Ability to manage multiple concurrent projects to ensure on time delivery and quality 
• Ability to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• Ability to initiate and build relationships with people in an open, friendly, and accepting manner 

Extra great if you have: 

• Experience in the Tech Space (SaaS, Database, etc.)
• Proficient with eLearning tools such as Camtasia, Canva, Adobe Suite, & collaboration tools