Senior Lead Digital Product Manager

About this role:
Wells Fargo is seeking a strategic and results-driven Senior Lead Digital Product Manager to drive the next generation of branch-based digital experiences within our Branch Channel Management Product Line. This role will lead the development, evolution, and optimization of digital products with a strong focus on tablet and mobile product development that supports all types of branch banking customers and employees.
You will collaborate across business, technology, design, and operations teams to deliver innovative, scalable, customer-centric solutions that enhance the in-branch digital ecosystem, streamline operations, and elevate the overall banking experience.
In this role, you will:

• Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
• Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
• Coordinate highly complex activities and guidance to others
• Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact
• Strategically engage with all levels of professionals and managers across the enterprise
• Serve as an expert advisor to leadership

Required Qualifications:

• 7+ years of digital product management experience, or an equivalent combination of experience, education, training, or military service.
• 2+ years of experience owning product strategy and delivery for digital or AI-enabled products, including conversational or intelligent interfaces.
• 2+ years of experience leading cross-functional teams through discovery, Minimum Viable Product (MVP) strategy, and enterprise-scale delivery.
• 2+ years of experience building or managing conversational interfaces or agent-enabled workflows in an enterprise or regulated environment.
• 2+ years of experience identifying and validating AI or automation use cases, defining success metrics, and measuring product outcomes.

Desired Qualifications:

• Experience in financial services or regulated industries.
• Background in mobile apps, authentication, payments, or customer servicing platforms.
• Experience in scaled Agile environments.
• Knowledge of API design, data architecture, and platform engineering.

Job Expectations:

• Must be able to work in a hybrid work schedule, with required in-office days based on team and business needs. Fully remote not available

Job Locations:

• 1525 W W.T. Harris Blvd, Charlotte, NC 28262
• 7513 Pinnacle Dr, Mclean, VA 22102