At Wasabi, we’re a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We’re a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston.
Wasabi hot cloud storage is a new class and category of cloud storage, breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API requests. Cloud storage has never been so simple, so fast and so inexpensive. It’s all part of our vision to make cloud storage the next great global utility, just like electricity.
The Senior IT Systems Engineer supports the scaling and reliability of Wasabi’s IT systems as the company grows. As part of the Business Systems team, this role manages core IT platforms, cloud collaboration tools, and hardware assets, while contributing to strategic initiatives and providing hands-on end-user support as needed.
Reporting to the Senior Manager of Support and Services, this role partners closely with employees to drive adoption, security, and compliance through effective documentation, training, and responsive in-person and remote support. The ideal candidate brings a strong sense of ownership, urgency, and curiosity, with the ability to troubleshoot efficiently, collaborate cross-functionally, and design simple, scalable solutions to complex challenges.
- Own and improve business-critical IT systems, including upgrades and new tool rollouts.
- Configure, maintain, and optimize the company’s SaaS application portfolio to ensure reliability, security, and scalability.
- Support and manage the company’s AI tools and provide escalated IT support for a global, remote workforce of 500+ users.
- Troubleshoot across software, hardware, cloud services, and endpoints.
- Manage laptops and IT assets from purchase through lifecycle and compliance.
- Use automation and AI to improve support, documentation, and IT operations.
- 5+ years of systems or IT engineering experience.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Strong IAM and security experience, including Okta and cloud security tools like Netskope.
- Hands-on support for Windows, macOS, and Linux in a remote environment.
- Experience with MDM and endpoint tools (Jamf, Intune, device security)
- Familiar with collaboration tools like Microsoft 365, Slack, and Zoom.
- Comfortable automating tasks, communicating clearly, and working in a fast-paced environment.
Wasabi Technologies is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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