The Senior Insights Analyst will enhance the Sales Analytics team by driving data consistency, building reports, and providing actionable insights to improve sales performance and revenue growth.
Role Description
As a Principal Insights Analyst focused on the Global Sales & Channel Organization, you will play a crucial role in enabling strategic decision-making through data-driven insights, performance measurement, and analytics innovation. You’ll drive cross-functional influence across Sales Strategy, Finance, Deal Operations, and Engineering. Impact areas include planning and forecasting, sales productivity measurement, operational excellence, and analytics infrastructure governance.
You will play a crucial part in defining scalable and repeatable reporting foundations. You’ll get substantial senior leadership exposure, opportunities to work with cross-functional peers, and help shape Dropbox’s go-to-market data strategy.
Aligning with our Customer Strategy & Operations (CSO) organization and partnering with our Global Sales and Channel Leadership Teams, this role owns the design and delivery of a strong, flexible, and future-ready data foundation for Dropbox’s Sales Analytics function.
Responsibilities
- Lead the scoping, design, and delivery of end-to-end data architecture supporting automated, standardized Sales Analytics reporting
- Establish and enforce scalable data definitions and KPIs aligned with industry standards
- Design and maintain automated dashboards and ad hoc reporting to provide executive visibility into sales performance, seller productivity, and pipeline health
- Mentor and guide others in analytics best practices, dashboard design, and data storytelling as a subject expert
- Translate complex data into clear business insights across functions, especially in forecasting, benchmarking, and sales methodology effectiveness
- Collaborate with Finance, Strategy, and Enablement teams to drive data-informed recommendations that reduce seller friction and drive revenue acceleration
- Build and foster high-trust, cross-functional relationships as a visible subject-matter expert in analytics and data governance
Requirements
- At least 12 years of experience in B2B sales/revenue analytics, within SaaS, with deep familiarity with sales operations and go-to-market functions
- Proven experience leading enterprise-scale analytics programs and automating reporting workflows
- Expertise with data visualization tools (e.g., Tableau, Salesforce dashboards, Excel)
- Strong proficiency in SQL and Python (or R), with working knowledge of ETL concepts and querying data lakes (e.g., Databricks)
- Deep understanding of SaaS sales metrics, pipeline management, and performance forecasting
- Exceptional communication skills across technical and non-technical audiences, with ability to synthesize insights into executive-ready narratives
- High comfort with ambiguity and complex problem solving with minimal direction
Preferred Qualifications
- Prior experience mentoring analytics professionals and influencing without authority
- Familiarity with AI/ML-driven analytics and automation strategies
- Background in CRM data hygiene, governance, and data quality improvement
Canada Pay Range
$151,300—$204,700 CAD
Top Skills
Databricks
Excel
Python
Salesforce
SQL
Tableau
Similar Jobs at Dropbox
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Data Scientist, you will analyze customer behavior and business metrics to inform growth strategies and optimize products through data-driven insights and experimentation.
Top Skills:
Power BIPythonRSQLTableau
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Senior Data Scientist will analyze marketing effectiveness, drive business decisions through analytics, design experiments, and collaborate with various teams.
Top Skills:
HadoopPythonRSQL
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Lead the data science team at Dropbox, influencing key business decisions through data-driven insights and building a high-performing culture.
Top Skills:
Advanced AnalyticsMachine LearningPredictive ModelingSQL
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
