Job Description
Responsible for the engineering of various and complex aspects of both physical and cloud hosted data center infrastructures which might include network, compute, storage, platform, middleware, database and telephony. Independently analyze current and future requirements to effectively design data center infrastructure, networking and telephony systems while determining design feasibility from both technical and economic perspectives. Develop and maintain technical standards, procedures and documentation in partnership with service partners as needed. Compile and analyze operational data and directs proof of technology to establish standard for new designs or modifications to existing equipment, systems, or processes. Independently partner and consult with varied technical, business, project and management staff to identify and plan, assess data center and cloud infrastructure designs, physical data center requirements and impacts and resolve design problems.
What You’ll Do
- Independently plan and develop complex engineering designs in support of the implementation of network, compute, telephony, platform, middleware and database solutions.
- Own and maintain technology currency and capacity planning in support of established SLAs.
- Define hardware and software performance standards.
- As infrastructure SME, provide expertise and knowledge in emerging technologies with strategic technology vendors
- Participate in software and hardware licensing,financial and capacity activities that plan for the most efficient way to introduce and maintain datacenter technology within the environment.
- Proactively provide information and ongoing consultation for IT and business areas as well as vendors directly or indirectly affected by the network or data center infrastructures.
- Execute the detailed infrastructure design of larger and/or more complex internal projects collaborating with IT stakeholders, service owners and partners.
- Provide operational readiness through the engineering, planning, coordination, and execution of performance and tuning analysis, systems support, incident and problem resolution, software installation, and upgrades.
- Provide detailed guidance and consultation in solutioning production incidents when required.
- Maintain appropriate standardized guidelines, work procedures and schedules for solution engineering within the data center environment to expedite workflow and ultimately improve efficiencies.
- Build collaborative relationships with the broader architecture community to effectively maintain technical roadmaps and provide input into strategies and standards related to area of specialization.
- Collaborate with vendors on infrastructure designs to ensure the final product is what was architected or designed.
- Provide new technology overviews to IT and Enterprise leadership at varied leadership forums.
- Provide direction and assistance to less experienced team members as needed.
What You Bring
- Bachelor's degree or advanced degree (where required)
- 5+ years of experience in related field.
- In lieu of degree, 7+ years of experience in related field.
Bonus Points
- Experience administering AWS cloud environments and enterprise Linux systems, including RHEL 9 and AIX.
- Hands-on expertise with Ansible and Ansible Tower for infrastructure automation and configuration management.
- Experience utilizing Red Hat Satellite for system lifecycle management, patching, and compliance activities.
- Knowledge of patch management and vulnerability remediation processes in large-scale enterprise environments.
- Understanding of security best practices and vulnerability management methodologies to support system reliability and compliance.
What You’ll Get
- The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
- Work-life balance, flexibility, and the autonomy to do great work
- Medical, dental, and vision coverage along with numerous health and wellness programs
- Parental leave and support plus adoption and surrogacy assistance
- Career development programs and tuition reimbursement for continued education
- 401k match including an annual company contribution
- Learn more
Where You’ll Work
Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused.
In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter.
Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.
Salary Range
At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.
*Based on annual corporate goal achievement and individual performance.
Skills
Data Center Design, Data Center Infrastructure Design, Data Center Networks, Data Center Operations, Data Infrastructure, Information Technology (IT) Services, Information Technology Architecture, Information Technology Infrastructure Library (ITIL), IT Service Management (ITSM), Network Infrastructures_____________________________________________________________________
JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: [email protected].
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