Senior Infrastructure Analyst

You will be responsible for supporting and administering infrastructure services focused on Oracle Engineered Systems, including Oracle Private Cloud Appliance, while contributing to project delivery and operational support. The role requires strong technical expertise across compute, storage, networking, virtualization, and operating systems, with the ability to troubleshoot complex issues and maintain stable, secure environments for clients across multiple industries.

Support and Manage Oracle Infrastructure Platforms

• Administer and support Oracle Engineered Systems, including Oracle Private Cloud Appliance, Exadata, ZFS, and related infrastructure components

• Monitor platform health, capacity, and performance to maintain service availability and reliability

• Perform routine maintenance, patching, upgrades, and lifecycle management across supported environments

Manage Networking and Operating Systems

• Configure and support networking components including VLANs, switches, routing, firewall coordination, and connectivity across hosted and private cloud environments

• Administer Linux and associated operating system environments, ensuring security, patch compliance, and operational stability

• Support virtualization, storage, and system integration activities across infrastructure platforms

Troubleshoot and Deliver Infrastructure Services

• Investigate and resolve complex infrastructure incidents, performance issues, and service requests within agreed service levels

• Support infrastructure project delivery, including implementation, migration, testing, and documentation activities

• Collaborate with database, application, and customer teams to resolve cross-platform issues and improve service quality

Contribute to Operational Excellence

• Document technical procedures, support runbooks, infrastructure diagrams, and operational standards

• Identify opportunities to improve platform resilience, automation, monitoring, and service efficiency

• Share knowledge with team members and contribute to best practices across the infrastructure function

• Strong hands-on experience supporting enterprise infrastructure environments in a senior analyst or similar role

• Proven expertise with Oracle Engineered Systems, including Oracle Private Cloud Appliance, Exadata, ODA, and ZFS

• Strong knowledge of networking concepts and infrastructure connectivity, including switching, routing, VLANs, and firewall coordination

• Experience administering Linux operating systems, patching, hardening, and performance tuning

• Ability to troubleshoot complex infrastructure issues across compute, storage, networking, and virtualization layers

• Experience supporting project delivery, change implementation, and operational documentation

• Excellent communication skills and the ability to work effectively with technical teams, service delivery teams, and customers