Headway Logo

Headway

Senior Product Designer, Patient (Growth)

Reposted 7 Days Ago
Easy Apply
In-Office or Remote
4 Locations
184K-216K
Senior level
Easy Apply
In-Office or Remote
4 Locations
184K-216K
Senior level
Design the user experience for patients seeking mental health care, focusing on acquisition channels and refining user interactions through iterations and experiments.
The summary above was generated by AI

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. 

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About the role:

As a Senior Product Design supporting growth on Headway’s Patient team, you’ll design the front door to care—where people first land, evaluate their options, and decide to take the next step. This role is responsible for the top two ways people look for mental health care today: search engines and asking their doctor for a referral. Your work will shape the first impression we make with prospective patients and play a key role in whether they get the care they need.

You’ll work across marketing and product channels to design scalable acquisition and intake experiences. This means balancing near-term conversion goals with long-term design vision, all while moving quickly and learning from real user needs

In this role, you’ll:

  • Lead design for SEO/SEM and medical referral acquisition experiences, along with other new and emerging channels.
  • Prototype and launch experiments to improve how patients search for care online and with their doctors.
  • Translate ideas into production-ready, high-quality visual design.
  • Develop and document reusable design patterns in our patient-facing design system (Helix).
  • Collaborate closely with PMs, marketers, engineers, researchers, and other product and brand designers.

You’ll be a great fit if:

  • Have 5-8 years experience as a Product Designer (3+ on a Growth-related team), designing high-performing, consumer-facing desktop and mobile web products.
  • Bring strong visual and interaction design craft—and enjoy raising the bar for both.
  • Are excited by hypothesis-driven iteration, experimentation, and measurable impact.
  • Can translate user insights and business goals into polished, intuitive design.
  • Want your work to make a meaningful difference in people’s lives.

Compensation and Benefits:

The expected base pay range for this position is $183,600 - $216,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

  • Benefits offered include:
    • Equity Compensation
    • Medical, Dental, and Vision coverage
    • HSA / FSA
    • 401K
    • Work-from-Home Stipend
    • Therapy Reimbursement
    • 16-week parental leave for eligible employees
    • Carrot Fertility annual reimbursement and membership
    • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
    • Flexible PTO
    • Employee Assistance Program (EAP)
    • Training and professional development

#LI-RJ1

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click here.

Top Skills

Design Patterns
Interaction Design
Sem
Seo
Visual Design

Similar Jobs at Headway

18 Hours Ago
Easy Apply
Remote
USA
Easy Apply
165K-233K
Senior level
165K-233K
Senior level
Consumer Web • Healthtech • Professional Services • Social Impact • Software
As a Senior Software Engineer, you will develop secure identity and access systems, mentor other engineers, and ensure privacy principles are embedded in all products.
Top Skills: AWSDatadogFastapiGitKafkaLaceworkNext.JsPagerdutyPostgresPython 3ReactRedisRemixSemgrepSentrySnykSparkSqlalchemyTypescript
Yesterday
Easy Apply
In-Office or Remote
New York, NY, USA
Easy Apply
184K-216K
Senior level
184K-216K
Senior level
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead security-driven technical programs, collaborating with engineering and business teams to enhance company security and operational health.
Top Skills: Security Programs
Yesterday
Easy Apply
Remote
USA
Easy Apply
117K-172K
Senior level
117K-172K
Senior level
Consumer Web • Healthtech • Professional Services • Social Impact • Software
The Legal Operations Manager is responsible for designing legal workflows, overseeing department operations, managing outside counsel, and collaborating with cross-functional teams to support legal initiatives.

What you need to know about the Charlotte Tech Scene

Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.

Key Facts About Charlotte Tech

  • Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
  • Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
  • Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
  • Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account