Senior Field Lead

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Unleash Your Potential with Clutter and Iron Mountain!

Step into a new era of innovation and legacy with Clutter and Iron Mountain. By teaming up, we're rewriting storage norms, merging our future-focused mindset with Iron Mountain's industry expertise. 

Clutter’s cutting-edge technology offers affordable, flexible, and dependable service nationwide. With our seamless logistics platform, we're disrupting the $60B/year self-storage and moving industries. Our mission is simple: to make lives more convenient, letting you enjoy what you love. Driven by convenience, security, and flexibility, we're not just archiving documents – we're crafting personalized storage experiences with our exceptional people, smart tech, and pristine spaces. 

Experience a career that blends innovation and legacy – welcome to Clutter, now seamlessly integrated with Iron Mountain.

ABOUT THE OPPORTUNITY

We are looking for a self driven and high-performing Operations Team Lead to oversee a team of Warehouse Associates, Movers, and Drivers across the Chicago, IL region.

• Pay Rate: $26.50 per hour

• May be eligible for a merit bonus

• Type: Full Time

• Schedule: Clutter operates 5 days a week from Wednesday - Sunday (Closed on Monday/Tuesday) Schedule is subject to change based on business needs. 

• Job Site: Operations Team Leads will start and end shifts at our Chicago, IL depot

• Address: 1301 S Rockwell St, Chicago IL 60608

RESPONSIBILITIES:

• Oversee Clutter's Field & Warehouse operations in the Chicago, IL region

• Lead a team of Clutter Warehouse & Field employees throughout the shift

• Lead weekly new hire onboarding and training sessions

• Effectively provide ongoing coaching for all team members

• Lead team check-ins/huddles and provide updates on company policies and procedures

• Work with Customer Care team to solve complex inventory and customer issues

• Act as the face of Clutter by delivering exceptional customer service

• Maintain a high level of safety, a strong quality of work, and an excellent customer experience on each job

THE IDEAL CANDIDATE:

• Valid Illinois driver's license (Class A, B, or C preferred, NOT required)

• At least 21 years of age with high school diploma, GED or equivalent

• Ability to pass a physical exam required

• Weekend availability required

• Team Lead, or Management experience preferred

• As an Operations Team Lead you will be expected to lift and carry items weighing up to 50lbs

• You will be on your feet for the entire shift (up to 8 hours/day)

• You will be expected to track and manage data using smartphone software

• You must have reliable transportation and from work

• Experience with at least one of the following preferred: moving, warehouse, manufacturing, inventory management, stocking, customer service, helper or general labor

WHAT’S IN IT FOR YOU?

• Be part of an ever evolving global organization focused on transformation

• Have a support system where you have a safe place to voice your opinion and share feedback

• Open space to be creative, strategize, brainstorm, and plan for the future success of IRM

• Global connectivity to learn from 27,000+ teammates across 63 countries

• Be part of a winning team who embrace diversity, inclusion, and our differences

Clutter, now an Iron Mountain company, is committed to fostering a diverse & inclusive work environment, where each team member is empowered to bring their whole self to work. We believe that diverse teams are more successful and that experience comes in many flavors. We are, of course, an equal opportunity employer, but we see that as the floor set by law and not the ceiling. Come join us.