Senior Director of Software Engineering - Personalization Lead

Job Description
Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let's push the boundaries of what's possible together.
As a Senior Director of Software Engineering at JPMorgan Chase within the Corporate Technology EX Employee Platforms Team, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.
Job responsibilities

• Leads multiple technology and process implementations across departments to achieve firmwide technology objectives
• Directly manages multiple areas with strategic transactional focus
• Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
• Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
• Manages multiple stakeholders, complex projects, and large cross-product collaborations
• Influences peer leaders and senior stakeholders across the business, product, and technology teams
• Champions the firm's culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering* concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Experience developing or leading large or cross-functional teams of technologists
• Experience developing personalized/targeted content delivery using a headless CMS
• Experience delivering large scale enterprise applications on AWS with Infrastructure as Code (IAC), elastic scaling services, and high performance / high availability
• Experience with highly reliable and redundant solutions that comply with international data usage regulations in both on-prem data centers and AWS environments
• Experience with real time (or near real time) event streaming application implementations
• Practical knowledge of A/B testing or Multivariate testing
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Proficient in one or more programming language(s) - (Java / Python / React / etc.)
• Experience with Data Governance, Data Privacy & Subject Rights, Data Quality & Data Security practices

Preferred qualifications, capabilities, and skills

• Experience working at code level and ability to be hands-on developing Proof of Concepts (PoCs) and conduct code reviews
• Experience in designing and developing large scale data pipelines for batch & stream processing with practical understanding of data warehousing, data lake, ETL processes and big data technologies, such as Hadoop, Snowflake, Databricks, Apache Spark, Airflow, Apache Kafka, or equivalent technology stacks.
• Practical AWS experience is a preferred
• Practical Adobe Experience Manager (AEM) and Adobe Target or equivalent is preferred

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.