We are seeking a seasoned Senior Director of Software Engineering to lead the delivery and scalability of our key products and components of our Payments Platform. You will be responsible for managing multiple engineering teams building high-scale, secure, and reliable web-based and API-first Payments platform and products for Avid’s customers. This role requires a strong technical foundation, operational discipline, and a proven ability to build and grow high-performing engineering organizations.
You will collaborate closely with Product, Architecture, Quality, and Operations leaders to execute on a roadmap that continuously delivers value to customers and modernizes our platform to a modern micro-services architecture and with AI-driven solutions—driving growth, innovation, and resilience at scale.
What you'll do:
Engineering Leadership & Execution
- Lead multiple engineering teams responsible for delivering scalable, reliable, and secure Payments’ platform and products.
- Drive execution across classic and modern platforms, balancing immediate delivery needs with long-term modernization goals.
- Champion an API-first, services-based architecture with a focus on extensibility and customer outcomes.
AI-Driven Product Innovation & Developer Productivity
- Promote the use of AI tools (e.g., GitHub Copilot, test generation, anomaly detection) to improve engineering productivity and accelerate delivery.
- Collaborate with product and operations teams to identify opportunities to apply AI/ML to solve business problems in the Payments domain—such as fraud detection, Payment’s exception handling AI agents, and smart Payment’s routing.
Engineering Culture & Talent Development
- Ensure high standards for code quality, system design, and operational excellence
- Build and scale high-performing, inclusive teams by attracting and developing top engineering talent.
- Promote a strong engineering culture centered on learning, accountability, and shared ownership.
- Support the growth of engineering leaders through coaching, career development, and structured feedback.
Quality, Resiliency & Operational Excellence
- Foster a strong culture of engineering quality, including test automation, observability, and reliability engineering practices.
- Drive continuous improvement through data and metrics, with a focus on reducing incidents and improving cycle times.
- Lead efforts to proactively identify and address technical debt and systemic risks.
Strategic Partnership & Collaboration
- Partner closely with Product Management, Business and Technology Operations, and Architecture to align technology strategy with business outcomes.
- Act as a strategic thought partner in defining roadmaps, setting priorities, and removing execution blockers.
- Lead with transparency, fostering trust and alignment across technical and non-technical stakeholders.
- Create an environment that promotes learning; enabling resources to resolve and remove their own obstacles, while supporting individuals and teams to learn from failing fast.
- Attract, recruit, and retain capable individuals to build high-performant teams; establish mission and purpose for individuals and teams.
- Perform career coaching and personal development; evaluate performance, including team input; provide guidance and corrective actions.
What we're looking for:
- 15+ years of experience in software engineering, with 5+ years in senior leadership roles (Director or above).
- Proven track record of leading high-performing engineering teams delivering large-scale platforms.
- Experience modernizing legacy systems into modern cloud-native architectures (preferably microservices).
- Deep understanding of web technologies, API design, data platforms, and system integration.
- Strong communication, collaboration, and influencing skills across engineering and non-engineering partners.
- Passion for developing leaders and creating a strong engineering culture
- Proficiency in modern software engineering best practices, including unit testing, CI/CD pipelines, DevOps, microservices, and containerization (Docker/Kubernetes)
- Strong design and architecture mindset, with experience designing scalable, high-performance, and secure enterprise applications in Azure or other public clouds
- Hands-on experience following Agile software development processes (Scrum/Kanban)
- Background in FinTech, Payments, or financial systems
- Experience with regulated environments (e.g., PCI, SOX).
- Demonstrated success leading geographically distributed teams, including global delivery centers.
About AvidXchange
AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,600 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.
Who you are:
- A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown.
- Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
- Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.
What you’ll get:
AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.
AvidXers enjoy:
- 18 days PTO*
- 11 Holidays (8 company recognized & 3 floating holidays)
- 16 hours per year of paid Volunteer Time Off (VTO)
- Competitive Healthcare
- High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
- 100% AvidXchange paid Dental Base Plan Coverage
- 100% AvidXchange paid Life Insurance
- 100% AvidXchange paid Long-Term Disability
- 100% AvidXchange paid Short-Term Disability
- Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
- Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
- 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
- Parental Leave: 8 weeks 100% paid by AvidXchange**
- Discounts on Pet, Home, and Auto insurance
- BrightDime Financial Wellness Tool, offered free to teammates
- WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
- Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
- Onsite gym fitness center, yoga studio, and basketball court
- Tuition Reimbursement up to the federal maximum of $5,250***
- Hybrid Workplace Flexibility
- Free parking
*Fully granted from beginning of year, pro-rated if hired mid-year
**Must be full-time for at least 3 months
***Must be full-time for at least one year
Equal Employment Opportunity
AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.
Top Skills
AvidXchange Charlotte, North Carolina, USA Office
1210 AvidXChange Lane, Charlotte, NC, United States, 28206
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