Senior Director, Sales

Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world's largest independent testing community. We improve digital experiences for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW.

As a Senior Director, Sales you will be responsible for identifying, engaging, and closing net-new enterprise clients. This role requires a proven hunter who thrives on building pipelines, driving growth in new logos, and managing a team.

Key Responsibilities: 

• Revenue generating leader, spearheaded growth and management of a $10M-$25M book within a key industry segment.

• Develop and nurture strategic relationships: Build and maintain strong partnerships with strategic executives in the Fortune 1000 caliber clients. Understand their business objectives, challenges, and opportunities to align our products and services with their needs.

• Drive revenue growth: Collaborate closely with all stakeholders to identify and pursue revenue-generating opportunities. Develop account strategies and leverage internal resources to achieve sales targets and exceed client expectations.

• Act as a trusted advisor: Serve as a primary point of contact and trusted advisor for our clients, offering expert guidance on industry trends, market insights, and innovative solutions to drive their business growth and success.

• Conduct client needs analysis: Proactively engage with clients to understand their requirements, pain points, and goals. Leverage data and insights to tailor outreach and demonstrate measurable ROI for clients.

• Provide solution recommendations: Utilize your deep understanding of the high-tech industry and our product offerings to provide strategic recommendations and solutions tailored to clients' unique business needs. Effectively communicate the value proposition and benefits of our solutions to key stakeholders.

• Collaborate with internal teams: Work closely with cross-functional teams, including solution consultants, delivery managers, marketing, and customer success, to ensure seamless delivery of solutions and exceed client expectations. Coordinate efforts to maximize client satisfaction and drive long-term customer retention.

• Stay informed about industry trends: Stay up to date with the latest trends, innovations, and best practices in the high-tech industry. Leverage this knowledge to anticipate market changes and provide valuable insights to clients.

Job Requirements and Preferred Skills:

• 8+ years Professional services, Managed services or solution sales experience.

• Minimum of 4 years of direct management experience

• Demonstrated track record of meeting or exceeding sales targets and driving revenue growth by closing complex enterprise deals $250K+.

• In-depth knowledge of industry, including key players, trends, challenges, and opportunities.

• Strong communication and interpersonal skills with the ability to build rapport and credibility with executive-level clients.

• BA/BS Degree or equivalent business experience.

• Excellent negotiation, presentation, and influencing skills.

• Self-driven, results-oriented, and energized by building something new.

Why Applause?

We’re proud to cultivate an inspiring, engaging employee culture that’s consistently reflected in high employee retention rates and satisfaction. Our talented team – known as Applause Nation – is set up for success with the latest collaboration and learning tools, opportunities for career advancement, and more.

• We have a flexible work environment with top talent from across the globe

• Collaborate with an international team of 450+ passionate, talented co-workers

• Expand your portfolio with exciting, hands-on projects providing exposure to well-known, global brands

• Learn and grow through structured onboarding, in-house knowledge sessions and access to thousands of virtual courses available on demand

• Incorporate AI and other exciting technologies into your work, to help you prioritize and boost productivity

• Experience a supportive culture that emphasizes teamwork, innovation and transparency

• Share your voice! Contribute and integrate creative and innovative ideas across roles and departments 

Applause Core Values: 

As a global employee community, we strive to uphold the following core values, which are critical to business success and how we measure individual and team performance. Do you share our core values? 

• Be Accountable: You love to take ownership, and hold yourself and others accountable to increase empowerment and success.

• Celebrate Authenticity: You love bringing your true self to work and creating genuine and trustful relationships within a diverse environment.

• In It Together: You have a team-first mindset and love collaborating with your peers.

• Create Value for Our Customers: You love delivering meaningful business impact and being a release partner for all aspects of digital quality.

• Crush Your Goals: You always strive for excellence and constantly seek ways to be better, more effective and more efficient.

Compensation: 

Beyond Applause’s award-winning culture, our employee-centric benefits and competitive compensation strategy are designed to support your physical and mental well-being, promote work-life balance, and fuel your professional growth. 

The salary range for this position is: $320,000.00-$400,000.00

Accommodations: 

Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. We continue to celebrate diversity and are committed to creating an inclusive, equitable environment for our employees. If you believe you require a reasonable accommodation und.er any of the legally protected characteristics, please click here to complete an accommodation request. Please note, Applause will only review requests for applications that have been submitted. We will review your qualifications and follow up with you regarding your request if your qualifications meet our current needs.

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