Senior Director, Insurance Claims Advisory

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The Senior Director, Insurance Claims Advisory, will be part of our global insurance business consulting practice. In this leadership role, you will serve as the primary advisory for global insurance clients on transforming, modernizing, and automating their claims ecosystems.

This executive will focus on achieving superior client "mind-share gain" by driving the verticalization of our IT services offerings, leveraging strategic partnerships, and developing proprietary industry assets addressing Insurance Claims lifecycle. 

A critical component of this role is serving as the primary pre-sales Claims domain expert for the North American P&C and L&A sales team, translating complex IT capabilities into tangible business outcomes (e.g., improved claims efficiency, lower loss ratio). This role demands a unique blend of strategic vision, deep insurance domain expertise, ecosystem leadership, and commercial acumen to position our firm as the premier IT services partner in the insurance sector

Key Responsibilities:

• Vertical GTM Strategy & Mind-Share Gain: Define and execute a targeted GTM strategy aimed at capturing mind-share and market leadership within specific North American P&C and L&A sub-segments. Translate complex claims handling workflows into actionable systems architecture requirements for globally distributed engineering teams.
• Verticalization of IT and Ops Services addressing Insurance Claims: Lead the adaptation and configuration of our core IT services portfolio (Cloud, Data/AI, Cybersecurity, Modernization) into tailored, insurance claims-specific solutions. Drive the creation of compelling value propositions for both P&C and L&A sectors.
• Pre-Sales Domain Expertise & Deal Shaping: Act as the primary Claims subject matter expert (SME) for the North American sales team during complex, large-deal pursuits.
• Provide expert P&C and L&A domain and technology expertise during client-facing meetings, workshops, and proposal development.
• Shape commercial and solution constructs that address specific client challenges across underwriting, claims, policy administration, and regulatory reporting (e.g., NAIC).
• Ecosystem & Partnership Leadership:  Develop joint GTM motions with key alliance partners and Independent Software Vendors (ISVs) in the insurance space (e.g., Guidewire, Duck Creek, Majesco, Verisk). to amplify market reach and deliver integrated client solutions.
• Asset & IP Development: Drive the commercialization of proprietary insurance industry assets, frameworks, and solution accelerators. Collaborate with delivery and product teams to codify best practices into repeatable, marketable assets that enhance our value proposition and delivery efficiency.
• Thought Leadership & Brand Visibility: Serve as a visible thought leader for the firm’s insurance practice. Represent the company at tier-1 industry conferences (e.g., InsureTech Connect, Applied Net), publish white papers, and engage with analyst firms (Gartner, Forrester) to shape market perception.
• Commercial Execution & Pipeline Growth: Achieve revenue targets by collaborating closely with the direct sales force and providing high-impact pre-sales support that increases win rates and deal size.

Knowledge and Attributes:

• Strategic Vision: Ability to translate complex industry trends (e.g., insurtech disruption, AI adoption) into a clear, compelling commercial strategy.
• Commercial Acumen: Expertise in structuring complex deals, articulating ROI, and navigating enterprise sales cycles.
• Influencer & Communicator: Exceptional executive-level communication and presentation skills; a recognized public speaker or thought leader is a strong plus.
• Ecosystem Builder: Demonstrated ability to build relationships with technology partners and influence cross-functional teams without direct authority.
• Analytical Rigor: Highly data-driven approach to market analysis, GTM planning, and performance monitoring.

Academic Qualifications and Certifications:

• Bachelor's degree in business or marketing or a related field.
• Advanced degree such as an MBA is highly advantageous.

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Required experience:

• Deep Insurance Domain Expertise: 15+ Years of experience working within the P&C or L&A insurance industries, with a strong understanding of core value chains (underwriting, policy servicing, claims).
• C-Suit Network and Commercial Acumen: Experience in GTM, management consulting, or a commercial leadership role within the IT services industry with a strong C-suite network among carriers and brokers.
• Partner Network - Experience collaborating with key insurance software partners like Guidewire, Duck Creek Technologies, or Majesco is highly valued.

Travel: This position does require travel based on company and business needs up to 50%.

The NTT DATA Way: Culture and Values

At NTT DATA, we believe that innovation should positively impact society while accelerating client success. This role requires a leader who embodies our core values:

• Think Big. Be Bold: We push the boundaries of what’s possible with Agentic AI and digital transformation.
• Respect Every Voice: We thrive on diverse viewpoints and collaborative innovation across our global footprint.
• Deliver the Outcome: We are accountable for results, maintaining a 90% customer satisfaction rate through integrity and excellence.
• Unpretentious & Together: We value humble, hardworking professionals who focus on collective success rather than self-promotion.

Why NTT DATA in 2026?

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About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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