Location(s):
United States of AmericaCity/Cities:
RemoteTravel Required:
51% - 75%Relocation Provided:
NoJob Posting End Date:
November 4, 2025Shift:
Job Description Summary:
Our purpose, Refresh the world and make a difference, is uniquely us, and part of our vision includes making a positive difference in people's lives, communities, and our planet by doing business the right way.
The Senior Director I, Quality Systems and Risk Management plays a critical leadership role within the North America Operating Unit Supply Chain QSE organization. This role ensures that all company-owned and co-manufacturing operations consistently produce products of the highest quality, safely and sustainably, in full compliance with The Coca-Cola Company’s standards, policies, and procedures.
This role sets the strategic agenda, manages cross-functional stakeholders, and drives execution of integrated quality systems and audit programs aligned with company standards and business goals.
What You’ll Do for Us:
Lead a team of quality systems and auditing professionals to uphold the highest standards of product safety, regulatory compliance, and continuous improvement across NAOU Supply Chain.
Set strategic direction for quality systems and risk management, aligning with business goals and regulatory requirements.
Oversee independent, risk-based audits of company-owned and co-manufacturing facilities to verify conformance to TCCC’s quality and food safety standards.
Analyze key food safety and quality performance indicators across sites to assess business risk and enhance audit effectiveness.
Lead the development and reporting of organizational metrics to improve audit and system performance.
Continuously monitor industry trends and emerging technologies to inform strategy and enhance food safety, quality, and audit practices.
Build and maintain strong relationships with internal and external stakeholders to ensure alignment and support for audit initiatives.
Represent the audit function in cross-functional forums and contribute to broader supply chain and quality strategies.
Lead capability building initiatives for HACCP, including hands-on training, internal auditing programs, and train-the-trainer sessions to strengthen site-level competencies.
Mentor and develop audit team members, fostering a high-performance and growth-oriented environment.
Influence and align with senior stakeholders to drive transformation and change management across the supply chain.
Provide strategic oversight of risk management practices, ensuring proactive identification and mitigation of operational and compliance risks.
What You'll Need
Requirements & Qualifications:
Bachelor’s degree in science, Engineering, or related technical field.
HACCP/ PCQI Certification required
10+ years in quality, food safety, or auditing roles within FMCG or pharmaceutical sectors.
Proven leadership experience in leading large-scale transformation programs and change management.
Experience with implementation of quality assurance, quality control, and management system programs and activities (e.g. HACCP, GFSI, ISO9000 / 22000, SPC, continuous improvement methodologies etc.)
Experience with digital quality and compliance systems (e.g., EtQ, SAP, data analytics platforms) to support audit execution, reporting, and continuous improvement.
Demonstrated effective communication skills (written, oral, and presentation)
Experience with comprehensive root cause analysis and problem-solving methodologies.
Familiarity with and exposure to lean / six sigma tools and methodologies
Understanding of the importance of technical governance in delivering a quality product
Demonstrated evidence of critical thinking, logic, patience, reasoning, empathy, continuous learning, and development
Travel Required: 50 - 75% Travel within North America
Skills:
Communication, Continual Improvement Process, Critical Control Points, Food Chemistry, Food Safety and Sanitation, Global Collaborations, Good Manufacturing Practices (GMP), Lean Six Sigma (LSS), Microsoft Office, Packaging, Process Control, Process Engineering, Product Specifications, Quality Assurance Systems, Quality Inspections, Quality Metrics, Quality Reporting, Shipping, Statistical Process Control (SPC), Supply Chain, Waterfall ModelPay Range:
$176,000 - $199,000Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
30Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.Top Skills
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