Senior Director Commerce Payments and Payouts

Location Details: USA Remote

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

Join our team…

At GoDaddy, Commerce is our top priority, and we're in search of a Senior Director Payments and Payouts. Our team’s mission is to enable SMBs to seamlessly sell everywhere (in-store, online, through social media). In this role, you will be the driving force to build the core payments capabilities that enable our SMB customers to succeed in their business. Your area of focus will be payments as a payfac, outsourced hardware and operating system of our POS devices, payouts and financial reporting.

Joining our team offers an outstanding opportunity to have a disproportionately positive effect on our ambitious growth objectives and to help craft the company's trajectory for years to come.

What you'll get to do...

• Product Strategy: Define a deep understanding of customer needs and establish key performance metrics. Define and drive our 1-3 year product vision, strategy and customer experience for payments, hardware, and payouts.
• Product Execution: Strategically prioritize the product roadmap.
• Leadership: You will encourage and mentor a seasoned team of product managers. Responsible for providing timely and actionable performance feedback, own mid-year reviews, focal reviews, and regular career discussions, to champion employee engagement and growth.
• Collaborate with engineering, design, business analytics, finance and accounting to execute on product development.
• Collaborate with business leaders and Product Marketing to understand market requirements and determine capabilities needed to best serve our customers. Launch and scale initiatives in partnership with our Marketing, Care, and Legal teams. Working closely with risk and payouts teams including Product, UX, PMM, legal etc.
• Systematically analyze data to discover opportunities, establish objectives and key results for your organization that align with broader business goals, supervise important metrics, and improve return on investment in your product portfolio.

 Your experience should include...

• 10+ years of core Product Management experience in Commerce Payments and Payouts, including Card Present and Non present experience (in-person payments, eCommerce, introduce new payment methods (ex. GPay. APay, BNPL), disbursements, reconciliation etc.
• Strong skills in product strategy, roadmap validation and execution, with a customer-centric perspective with a passion for deriving customer insights and translating them into effective product strategies
• Significant experience, in leading and driving significant company initiatives with a focus on key business goals and effective execution. 
• Ability to collaborate effectively with executives and demonstrable success in collaborating with key partners across multiple teams
• Proven track record in leading and mentoring a team of experienced product managers.

You might also have...

• Bachelor's Degree in a technical field (e.g., Engineering, Computer Sciences).

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected]. 

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.