Senior Director, Business Transformation | Corporate Finance

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?

About The Role:

The Business Transformation group within Corporate Finance & Restructuring is comprised of the following specialties: Revenue Transformation, Consumer & Retail, Energy, Industrials & Supply Chain, Financial Services, and Food & Agribusiness. Each of these sub-teams is focused on working alongside clients to drive revenue growth and optimize cost efficiencies and operations.

Our Senior Directors are senior engagement leaders who operate across specialties and work directly with executive stakeholders to shape, lead, and deliver enterprise-wide transformation initiatives. Senior Directors are responsible for defining engagement scope, guiding complex analytical workstreams, translating insight into actionable solutions, and ensuring successful implementation that drives measurable financial impact. In addition to leading delivery, Senior Directors contribute meaningfully to business development, client relationship expansion, and the continued growth of the Business Transformation practice.

Within Business Transformation, our Revenue Transformation team specifically focuses on helping companies solve their most pressing revenue challenges across marketing, sales, and service. We provide solutions in six key areas: Customer Experience, Customer and Revenue Strategy, Marketing and Sales Effectiveness, Pricing and Profitability, Customer and Revenue Operations, and Customer Service and Success.

Our teams are uniquely focused on being a “team of experts”; that means our solutions are never cookie-cutter. Rather, they are tailored, actionable, and always supported by deep data insights and analytics. We are the “get things done” consulting partner focused on delivering successful results. We recognize that time is valuable and that our clients need immediate action, and we work at an accelerated pace to facilitate change.

As a Senior Director within Revenue Transformation, you will combine enterprise-level delivery leadership with commercial strategy expertise and market-facing responsibilities to drive sustainable revenue growth and margin improvement for our clients.

Please note that while the five teams comprising Business Transformation operate autonomously, resources are frequently staffed on projects across industry, based upon staffing needs, capabilities required, and personal interest. While industry specific Consultants are expected to develop an expertise in their aligned industry, they are also frequently asked, and given opportunities, to contribute across industries.

What You’ll Do:

As a Senior Director within Revenue Transformation, you will lead complex, cross-functional engagements focused on driving measurable improvement in revenue growth, profitability, and commercial effectiveness.

Key Responsibilities:

Commercial Strategy & Revenue Expertise

• Go to Market Strategy: Apply advanced analytical skills to various client situations, turning fragmented data into a cohesive growth / go-to-market strategy

• Assess current state and design initiatives to improve sales and marketing effectiveness, accelerate topline growth while maintaining/ optimizing acquisition cost

• Redesign and implement "Lead-to-Cash" models, streamlining the journey from lead generation to sales conversion to cash collection and revenue recognition

• Assess customer and channel profitability and identify opportunities for pricing and margin optimization

• Evaluate and redesign customer service and success operating models, processes and tools to improve performance metrics

• Work cross-functionally within client teams across marketing, sales, service, and finance to deliver integrated improvement

Engagement Leadership & Enterprise Impact

• Lead enterprise-wide commercial transformation initiatives across marketing, sales, service, and other relevant functions (e.g. finance)

• Define hypotheses, scope analyses, and oversee complex analytical workstreams, including financial modeling, EBITDA and cash flow projections, and value creation analyses

• Translate data-driven insights into clear executive recommendations and actionable implementation roadmaps

• Ensure delivery of high-quality work products within established timeframes

Executive Communication & Storytelling

• Be an effective storyteller within a business context—craft business problems and solutions in ways that executive and operational stakeholders can understand and act upon

• Prepare and oversee PowerPoint presentations and quantitative exhibits for executive audiences and third parties

Team Leadership & Development

• Manage and motivate multiple workstreams and teams with diverse skills and backgrounds

• Develop, manage and mentor Directors, Senior Consultants, Consultants and junior team members

• Foster a collaborative, high-performance team environment aligned with Business Transformation values

Business Development & Practice Growth

• Lead and support pursuits and proposal development efforts

• Contribute to practice development initiatives and thought leadership within Revenue Transformation

• Identify opportunities to expand client relationships and deliver integrated solutions across Corporate Finance & Restructuring

How You’ll Grow:

Within Business Transformation, Revenue Transformation focuses on helping companies solve complex revenue challenges across marketing, sales, and service functions. As a Senior Director, you will operate at the forefront of revenue growth, customer strategy, and commercial operations initiatives that directly impact enterprise value.

You will have opportunities to:

• Expand your role as a trusted advisor to senior client executives

• Shape and scale the Revenue Transformation capability

• Drive thought leadership in revenue growth and commercial excellence

• Mentor and develop high-performing consulting professionals

• Broaden your industry exposure across complex and dynamic environments

Our teams are small, nimble, and entrepreneurial, providing Senior Directors with meaningful leadership responsibility and the ability to directly influence client outcomes and practice direction.

What You Will Need to Succeed:

Basic Qualifications:

• Bachelor’s degree in Finance, Engineering, or another quantitative or related field

• 8+ years of combined post-graduation professional experience

• 6+ years of experience delivering customer-centric and revenue-focused transformation initiatives, including go to market strategy, commercial excellence initiatives, sales & marketing org design, customer experience design

• Demonstrated experience leading complex business strategy projects in multi-stakeholder environments

• Proven ability to lead teams on complex assignments and develop individual team members

• Advanced proficiency in financial modeling and business analytics tools to supervise data analysis, interpret outputs, and generate insights

• Experience making detailed assessments of industries, products, markets, competitors, and customers to identify risks and opportunities

• Ability to travel to clients and FTI Consulting office(s) as needed

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Preferred Qualifications:

• MBA or other advanced degree

• Experience within consulting firm, private equity portfolio company, or senior commercial leadership role

• Demonstrated involvement in business development, including leading aspects of pursuits and proposal development

• Deep expertise in one or more of the following areas:

• Customer Experience

• Customer and Revenue Strategy

• Marketing and Sales Effectiveness

• Pricing and Profitability

• Customer and Revenue Operations

• Customer Service and Success

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Compensation
Minimum Pay: $154,500
Maximum Pay: $302,000
Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.

Supporting your total wellbeing is a year-round commitment at FTI. We provide a market-competitive benefits package and wellbeing resources to help you and your family thrive physically, emotionally, financially, and personally, including healthcare coverage, retirement savings, paid leave, family support, and financial protection benefits.