We are seeking a strategic, data-driven, and customer-obsessed Value Realization Principal Consultant to join our Value Realization team. This role is ideal for a leader who thrives in ambiguity, brings a strong executive presence, and is passionate about driving measurable impact through digital customer experience strategies.
You will lead cross-functional initiatives, develop value measurement frameworks, and guide customers through integrated Adobe solution journeys that deliver tangible business outcomes.
Key Responsibilities- Serve as a trusted advisor to senior executives, driving customer value realization across Adobe’s Digital Experience stack.
- Develop and implement strategies for value measurement, use case prioritization, and long-term planning.
- Lead cross-functional teams in a matrixed environment to deliver customer outcomes.
- Collaborate with customers to identify needs, define success metrics, and build tailored programs that drive retention and growth.
- Evaluate and quantify opportunities for revenue growth, cost reduction, and customer experience improvement.
- Mentor and coach team members on value realization best practices and frameworks.
- 10+ years of experience in value measurement, business modeling, or digital customer experience strategy.
- 5+ years in a top-tier management or digital consulting firm.
- Proven success delivering programs using Adobe Experience Platform, Adobe Experience Manager, Workfront, or related tools.
- Strong executive communication skills and ability to influence CxO-level stakeholders.
- Experience navigating complex customer organizations and leading strategic conversations.
- MBA preferred.
Company Description
Blue Acorn iCi, an Infosys company, is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs.
Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.
Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands!
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