Senior Digital Product Manager

Position Purpose:

We are seeking an experienced and dynamic Sr. Digital Product Manager to support and grow our B2B e-commerce platform across web and native mobile applications. This role is pivotal in developing customer-facing digital tools to streamline and enhance workflows in a complex, wholesale distribution experience. You will collaborate with stakeholders, subject matter experts (SMEs), and cross-functional teams to define the roadmap, prioritize features, and manage user stories for seamless execution.

Your data-informed approach, customer-centric focus, ability to collaborate across disciplines, and navigate a fast-paced environment will be key to your success in this role. This is an excellent opportunity to make a meaningful impact within a maturing digital product team.

Key Responsibilities:Strategy and Roadmap:

• Collaborate with the Digital Team, business stakeholders, and subject matter experts (SMEs) to define and maintain an outcome driven product roadmap.

• Define and prioritize a roadmap of integration capabilities that align with customer needs and strategic business goals.

• Stay informed about industry trends, customer feedback, and competitive offerings to continuously improve products.

Stakeholder Collaboration:

• Lead with empathy, foster alignment, influence without authority, and balancing competing stakeholder needs with transparency and care.

• Act as the primary liaison between stakeholders, SMEs, and development teams to gather and refine requirements.

• Collaborate cross-functionally with Engineering, Architecture, Customer Success, and Sales to ensure robust, secure, and scalable solutions.

• Facilitate communication across departments, ensuring clarity and consensus on product goals and deliverables.

• Present product updates, roadmap plans, and key metrics to leadership and stakeholders.

Product Development & Delivery:

• Ensure seamless interoperability of backend APIs with internal systems (ERP, PIM, OMS) and third-party applications.

• Collaborate with business stakeholders, Development, QA, and UX Design to identify a solution that is viable, feasible, and desirable.

• Break down high-level requirements into user stories and epics with clear, testable acceptance criteria.

• Coordinate sprint planning, refinement, and participate in retrospectives, demos, and user acceptance testing to ensure continuous delivery of incremental value.

• Identify and mitigate risks related to cross-platform compatibility, technical dependencies, and scalability.

• Work with customer support, sales, and marketing teams to ensure product adoption and satisfaction.

​Data-Driven Approach:

• Define KPIs and track the success of each integration initiative, feeding insights into continuous improvement loops.

• Establish and champion collection of customer data, usage and behavior to mine insights for current and future product opportunities and improvements.

• Rigorously prioritize ideas, features and improvements utilizing Product Management frameworks (RICE, WSJF, Value/Effort) to ensure we’re delivering value to our business and customers.

Travel Requirements:

• 10%

Qualifications and Skills

• 6+ years of experience in digital product management across both web and native mobile applications (iOS/Android), or equivalent education and experience in a related field.

• Strong understanding of software development processes and agile methodologies.

• Experience with scaling and maturing digital products.

• Data-informed approach with experience in analyzing user behavior data in tools such as Google Analytics, Pendo, Power BI, Mixpanel, etc.

• Experienced with product development software (Jira, Confluence)

• Strong technical acumen. Able to communicate fluently with engineers and make data- and architecture-informed product decisions.

• Demonstrated EQ in managing stakeholder relationships and driving cross-functional initiatives across complex organizations.

• Strong verbal and written communication skills. Able to foster a culture of transparency and psychological safety.

Preferred:

• Background in B2B eCommerce or Wholesale Distribution.

• Pool or Landscape Industry expertise and knowledge

• Experience working with ERP systems (e.g., SAP, Agility, Oracle, NetSuite, or Microsoft Dynamics).

• Project Management, Scrum Master, or similar experience would be ideal in this role

Work Location:

Remote/Virtual, hybrid or in-office

n/a

      

Not the right job for you? Register your details at the 'Introduce Yourself' link (top right) and we'll be in touch!

             

Job Location: SRS Distribution - McKinney

      

7440 State Highway 121 McKinney, TX 75070-3104

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As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

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Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.

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