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Checkr

Senior Customer Solutions Engineer, Enterprise

Posted Yesterday
Remote
Hiring Remotely in United States
Senior level
Remote
Hiring Remotely in United States
Senior level
The Senior Customer Solutions Engineer partners with Sales to design unique solutions enhancing trust and safety in hiring, providing pre-sales support.
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About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024 Breakthrough Company.

Senior Solutions Engineer

Checkr’s Solutions Engineering team are strategic partners to our Sales and Implementation teams. They are responsible for working with our most complex prospects to design and develop unique solutions that enhance trust and safety in the hiring process. Solutions Engineers at Checkr are experienced problem solvers with a background in Solutions Engineering, Sales, Customer Success, Technical Account Management, and Client Consulting, and understand how technology delivers business value. You will be responsible for providing pre-sales support for our most valuable prospects and partners. 

Responsibilities: 

As a Senior Solutions Engineer, you will strategically partner with the Enterprise Sales team to:

  • Meet with business leaders at prospect companies to understand their business goals and articulate Checkr’s value proposition
  • Meet with stakeholders across the organization, from C-Level executives to frontline employees and tailor your messaging to these audiences
  • Build lasting relationships and shape value creation for our clients through presentations, case studies, product demonstrations, pilots, solution designs, and proposals
  • Educate our prospective clients on safe hiring best practices, explaining how other Checkr customers have approached obstacles and challenges, and generally serving as the trust & safety experts during sales cycles
  • Answer technical and compliance questions from our prospects and partners 
  • Distill and communicate customer needs to the Product team and help drive product roadmap
  • Identify key trends across multiple verticals and ensure we remain a trusted industry leader
  • Collaborate with Marketing on Case Studies, Use Cases and Marketing Events
  • Grow professionally in a supportive, team-oriented environment

What you bring:

  • 4+ years supporting Enterprise Sales in a related industry or SaaS 
  • Proficient in the technical sales process, solution design, and proof of value execution
  • Competent in discovery conversations, value-based selling, and world class demonstration and storytelling skills
  • Technical curiosity and knowledge of RESTful APIs 
  • Experience building rapport and working with cross functional teams spanning sales, product management, product marketing, and business development 
  • Ability to juggle and complete multiple priorities and projects (both internal and external) in a fast-paced environment
  • Excellent written, oral, and interpersonal communication skills
  • Willingness and ability to travel as needed (30% or higher)

At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages.

One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.

The on target earning range for this role depends on location. 

Equal Employment Opportunities at Checkr

Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

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