As a Senior Customer Solutions Architect, you'll engage with strategic customers, provide technical leadership, lead solution discussions, and mentor teams while contributing to industry thought leadership.
Available Location: Washington, DC
About the Role:
As a Resident Consultant, you'll be a dedicated Cloudflare expert, directly embedded within our largest customers' teams. You will serve as the primary technical resource, providing hands-on configuration and strategic guidance to drive the success of complex implementations. This is a critical role for customers with unique requirements who need a continuous, on-site technical presence.
Responsibilities:
Qualifications
Compensation
Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
For Washington, DC based hires: Estimated annual salary of $165,000.00 - $252,000.00
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Financial Benefits
Time Off
About the Role:
As a Resident Consultant, you'll be a dedicated Cloudflare expert, directly embedded within our largest customers' teams. You will serve as the primary technical resource, providing hands-on configuration and strategic guidance to drive the success of complex implementations. This is a critical role for customers with unique requirements who need a continuous, on-site technical presence.
Responsibilities:
- Lead Technical Engagements. Serve as a technical lead during the migration, from initial planning to project completion. You will architect multi-stage migrations, define solution designs and lead discussions with customer stakeholders. After the migration, you will stay with the account as a trusted technical advisor to lead key strategic initiatives.
- Architect & Configure Solutions. Design and architect comprehensive solutions tailored to our customer's needs. This includes some hands-on configurations work, creating proof-of-concept setups and using basic scripting to automate tasks at scale
- Provide Strategic Guidance. Act as a trusted advisor to help customers understand the long term value of their investment. You'll work with the customer to identify and plan for future strategic goals after the initial migration is complete
- Serve as a subject matter expert. Develop and maintain deep expertise in one or more product domains or industries, including understanding competitive solutions and configurations.
Qualifications
- 10+ years of experience as a technical lead on complex enterprise-level projects in the cloud networks, web infrastructure or security space
- Exceptional communication and presentation skills, with the ability to build trust and rapport with customer teams both technical and non-technical
- Strong knowledge of networking protocols, cybersecurity, cloud infrastructure and web performance
- Deep expertise in at least one of the following domains: application security, network services, zero trust/SASE architectures
- Extensive experience in implementing and supporting complex technical solutions, preferably with Cloudflare products
- A strong understanding of industry standards and best practices
- Proficiency in scripting and coding languages, including knowledge of AI/LLM concepts
Compensation
Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
For Washington, DC based hires: Estimated annual salary of $165,000.00 - $252,000.00
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
Top Skills
Cloud Networking
Cybersecurity
Networking Protocols
Web Infrastructure
Similar Jobs at Cloudflare
Cloud • Information Technology • Security • Software • Cybersecurity
The Resident Consultant leads technical engagements for complex cloud implementations, providing strategic guidance and hands-on solution architecture while serving as a trusted advisor to clients.
Top Skills:
Ai/Llm ConceptsCloud InfrastructureCloudflare ProductsCybersecurityNetworking ProtocolsScripting And Coding LanguagesWeb Performance
Cloud • Information Technology • Security • Software • Cybersecurity
The role involves analyzing email threats, developing AI models, identifying security issues, and collaborating with data scientists and engineers.
Top Skills:
DkimDmarcGitSpfSQLYara
Cloud • Information Technology • Security • Software • Cybersecurity
Lead the redesign of ERP infrastructure lifecycle, ensuring data quality, integrating processes, and driving improvements for a new ERP system.
Top Skills:
Asset Management Data ModelCmdbData Center Asset Lifecycle SolutionsDcimErp SystemsOracle ErpPimPlm
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

