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Fintech • Machine Learning • Payments • Software • Financial Services
The Senior Manager, Technical Writer will create strategic technical documentation for Capital One's tools, ensuring clear communication for users and stakeholders. Responsibilities include crafting user manuals, API documentation, and collaborating with technical teams to ensure documentation effectiveness.
Top Skills:
ConfluenceGitGitbookHugoMarkdown
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Manager, Practice Solutions - Microsoft leads a team to drive Microsoft's business growth, focusing on strategic programs, account management, and partnership development to enhance customer adoption of Microsoft solutions.
Top Skills:
MS OfficeMicrosoft Solutions
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
As a Campus Intern, you will enhance the technology experience at your university, work with the CDW Sales team, and receive training in a customer-facing role.
By joining our rapidly growing Business Transformation practice you will serve as a trusted advisor to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery.
What You'll Do:
- Support a wide range of Business Transformation projects, encompassing system strategy and selection, process improvement, operations performance enhancement, change management, program and project management, data analytics, and business analysis
- Help organizations identify and analyze business challenges to improve procurement operations and their connection to finance and accounting
- Contribute knowledge and best practices pertaining to critical business processes across the Source-to-Pay lifecycle
- Support client’s Procurement operations assessments and identify transformative change initiatives through detailed procurement analysis including but not limited to: supplier spend, vendor master data, category savings identification, buy-pay channels, process & compliance management
- Drive third party spend analyses and reviews against other internal and external data to identify trends, risks, and opportunities, which get translated into category strategies for cost savings.
- Deliver strategic sourcing events for clients spend categories, overseeing timelines, client and supplier communications, bid responses, and business cases helping align them on outcomes
- Lead workstreams contributing to maturity assessments across procurement capabilities, processes, and general operations
- Build procurement opportunities into prioritization frameworks, transform roadmaps
- Develop data driven business cases for transformational change programs
- Assess and escalate project issues, risks, or conflicts to leadership, proactively suggesting resolutions to ensure smooth project completion
- Support internal initiatives, thought leadership, or other practice building activities
What You'll Bring:
- 6+ years of professional experience within a strategic sourcing & procurement department or 3+ years in professional services consulting is preferred
- Knowledge of the following concepts: Strategic Sourcing, Contract Management, Procure to Pay, Accounts Payable, Process Optimization, Change Management, Performance Improvement, Project Management
- Proficiency using the Microsoft Suite, and prior experience using one or more of the following tools: Tableau, SQL, Alteryx and/or Power BI is preferred
Qualifications:
- Bachelor’s degree from an accredited university, supply chain or procurement designations or external certifications are preferred
- Willingness to travel up to 40% as needed upon client request
#LI-CH1
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
