Senior Consultant - Operational Resilience

About the Team: 

As a member of the Finance, Risk, and Compliance (“FRC”) group at Capco you will play a lead role delivering projects, ranging from short-term strategic assessments to large scale change initiatives, for leading clients across financial services.  

Capco FRC is a global team that prides itself on our industry-leading expertise from strategy through implementation within risk management and regulatory advisory. Our team combines expert consulting skills and deep product and functional knowledge across all areas of the front office, operations, technology, risk, finance and compliance. 

About the Job: 

As a Senior Consultant – Operational Resilience, you will work alongside industry experts as part of FRC in a fast-paced team setting. This role is based in New York and requires ability to work from client and/or Capco offices. 

What You’ll Get to Do:  

As a Senior Consultant in Operational Resilience, you will play a critical role in advising clients on how to design and implement resilience strategies across technology, data, third-party, and crisis management domains. You will engage with senior executives, regulators, and operational teams to deliver solutions that align with regulatory expectations (e.g., NYDFS 500, FFIEC, PRA/FCA, SEBI CSCRF) and industry best practices.

Key Responsibilities:

• Lead and deliver client engagements focused on operational resilience, technology risk, and cybersecurity resilience.
• Conduct assessments of critical business services, impact tolerances, and scenario testing.
• Develop resilience frameworks, playbooks, policies, and target operating models.
• Advise on integration of resilience practices into cybersecurity, technology, data, BCP/DR, and third-party risk programs.
• Support regulatory readiness and response (U.S., UK, EU, APAC) including supervisory exams and remediation.
• Oversee workshops, tabletop exercises, and simulations with executive and technical stakeholders.
• Mentor junior consultants and contribute to practice development, thought leadership, and go-to-market offerings.

What You’ll Bring with You: 

• 5–8 years of consulting or financial services experience, with a focus on operational resilience or business continuity
• Strong knowledge of financial services regulations and frameworks (NYDFS, FFIEC, PRA/FCA, DORA).
• Hands-on experience with scenario testing, impact tolerance design, BCP/DR planning, crisis management, incident response or resilience program build-out.
• Exceptional communication and stakeholder management skills, with ability to engage both executives and technical SMEs.
• Proven project management and client delivery experience.
• Experience working in or advising large global banks, regional banks, or foreign banking organizations (FBOs).
• Knowledge of emerging resilience practices (kill switch, clean rooms, IAM redundancy, segmentation, east-west isolation) - preferred

Why Capco? 

A career at Capco is a chance to help reshape the competitive landscape in financial services.  We launch new banks, transform existing ones, and help our clients navigate complex change.  As consultants, we work on the front-end business design all the way through to technology implementation. 

We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering. 

Capco is a growing firm. We maintain an entrepreneurial spirit and growth mindset and have minimal bureaucracy. We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW. 

We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.  

Ready to take the Next Step? 

If this sounds like you, we would love to hear from you.  This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.

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