Job Description: Senior Consultant – Business/Data Analyst (Hummingbird Case Management)
We are seeking a highly skilled Business/Data Analyst to support the implementation of the Hummingbird Case Management Platform within our Financial Crime & Compliance environment. The ideal candidate has strong experience translating business requirements into scalable technical solutions and supporting end-to-end case management workflows.
Key Responsibilities
- Lead requirements gathering for the Hummingbird Case Management implementation, including workflow design, data mapping, case types, queues, and user roles.
- Document current-state and future-state processes across AML, Fraud, Alerts, Investigations, and SAR workflows.
- Partner with Compliance, Product, Technology, and Operations teams to define functional and non-functional requirements.
- Conduct gap analysis, impact assessments, and data validation throughout implementation phases.
- Support configuration of case types, routing rules, escalations, audit trails, and workflow automation.
- Develop detailed BRDs, FRDs, user stories, acceptance criteria, and process flows.
- Collaborate with technical teams on data integration, ETL requirements, and API-level data consumption.
- Perform UAT planning, test case development, test execution, and defect triage.
- Ensure compliance with regulatory expectations and best practices in AML Investigations and Case Management.
- Provide go-live support, training documentation, and post-production stabilization.
Qualifications
- 5–8+ years of experience as a Business Analyst or Data Analyst in financial services.
- Experience with case management systems; Hummingbird experience strongly preferred.
- Strong understanding of AML, Fraud, and Financial Crime operational workflows.
- Hands-on experience writing requirements, user stories, and process maps.
- Competency with SQL, data validation, and data mapping.
- Excellent communication skills and ability to work with cross-functional stakeholders.
Why Matrix
Matrix is a global, dynamic, fast-growing technical consultancy leading technology services company with 13000 employees worldwide. Since its foundation in 2001, Matrix has made more travelers and acquisitions and has executed some of the largest, most significant. The company specializes in implementing and developing leading technologies, software solutions, and products. It provides its customers with infrastructure and consulting services, IT outsourcing, offshore, training and assimilation, and Ves as representatives for the world's leading software vendors. With vast experience in private and public sectors, ranging from Finance, Telecom, Health, Hi-Tech, Education, Defense, and Secu city, Matrix's customer base includes guest organizations in Israel and a steadily growing client base worldwide.
We are comprised of talented, creative, and dedicated individuals passionate about delivering innovative solutions to the market. We source and foster the best talent and recognize that all employee's contributions are integral to our company's future.
Matrix- success is based on a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. We encourage a diverse work environment of sharing, learning, and ceding together. Come and join the winning team! You'll be challenged and have fun in a highly respected organization. To Learn More, Visit Matrix -ifs. Com,
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