Senior Client Manager - Investment Solutions

An exciting opportunity to join one of Mercer’s largest and most rapidly-growing business areas – investment solutions. As part of our Investment Solutions International Client Team, the successful candidate will support Mercer’s investment solutions client base across Ireland, wider Europe, Asia and the Middle East. Mercer is one of the fastest growing investment solutions entities globally, and our client base has grown substantially over recent years with further growth to come.

The candidate will work closely with our Client Directors to support a selection of our international clients. As part of the International Client Team, the successful candidate will develop an intricate knowledge of Mercer’s investment research and fund solutions by liaising on an ongoing basis with operational, portfolio management and research teams, and help to filter this expertise across Mercer’s teams of field consultants and clients.

The role will facilitate exciting career opportunities within a dynamic and rapidly growing area of Mercer’s business driven by strong demand across new markets.

We will count on you to:

• Develop in-depth knowledge of Mercer’s delegated fund structures and solutions in order to explain and communicate to colleagues and clients.
• Support the development of Mercer’s overall client-service delivery across the entire Investment Solutions client base, ensuring a first-class customer experience in a scalable way.
• Collaborate directly with some of Mercer’s largest Investment Solutions clients, managing multiple stakeholder relationships to ensure clear and timely communication between investment managers, internal Mercer teams, and clients.
• Support Mercer colleagues/consultants on a variety of topics including performance analysis, strategic asset allocation advice, economic commentaries and PowerPoint presentations.
• Provide support to the Client Director at client meetings.
• Liaise with wider operational, portfolio management and consulting teams across Mercer, including management of a wide range of projects as they arise.
• Deliver investment output & documentation within critical timelines.
• Train and develop junior colleagues.

What you need to have:

• 8+ years experience in asset management or investment consulting
• Energy, proactivity and desire to see things done efficiently
• Ability to communicate complex issues in a simple and coherent manner
• Ability to build and maintain strong relationships with stakeholders
• Ability to lead regular internal meetings and oversee communication channels to maintain responsiveness and collaboration
• Attention to detail
• Relationship management / consulting experience
• Knowledge and experience of investment markets across a range of assets
• Would suit a near-qualified Actuary or CFA holder / equivalent qualificationStrong IT skills (PowerPoint, Excel, Word) 

What makes you stand out:

• Energy, proactivity and desire to see things done efficiently
• Team player
• Ability to communicate complex issues in a simple and coherent manner
• Attention to detail
• Strong engagement and influencing skills to collaborate with colleagues at all levels of the organisation
• Previous experience working with large / important clients for your existing organisation

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities.

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