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Marsh McLennan

Senior Client Advisor - International

Posted 19 Days Ago
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Charlotte, NC
Mid level
Charlotte, NC
Mid level
Manage day-to-day servicing of clients' insurance portfolios, handle renewals, and support the advisory team with projects in a client-focused role.
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Company:Marsh

Description:

Marsh Multinational Domestic Team:

We have a fantastic opportunity for a Client Advisor to join our Dublin based Advisory team. The successful applicant will primarily work on one of Marsh’s largest & most recognisable RMP Domestic clients which will involve working closely with the Account Executives plus local colleagues in Dublin plus the Marsh network to manage this client.

This is a superb opportunity to build upon a career in insurance with some of the largest clients within Marsh’s portfolio.

As the primary Client Advisor, you will be involved in managing renewals, mid-term adjustments, invoicing, producing new quotes, whilst handling any additional queries and services that are presented.

You will be a reliable and knowledgeable source that other team members can turn to for guidance & you will be encouraged to work collaboratively and demonstrate a strong commitment to delivering exceptional service to clients.

What can you expect:

This role will have responsibility for the day to day professional management and servicing of all aspects of client’s insurance portfolio for some of our largest clients and will also provide assistance to Client Executives and the wider Client Advisory team.

What you will be rewarded with:

Our employees enjoy excellent benefits such as:

  • Competitive salary with annual review
  • Up to 12% pension contribution
  • Healthcare cover
  • Study Support
  • Flexible working arrangements
  • Sports & Social clubs/Wellness Programme
  • Paid annual leave and ability to purchase additional leave days
  • Travel ticket/bike to work/dental are optional
  • Subsidised canteen

We will rely on you to:

  • Provide the best technical advice and service to Clients and Client Executives, utilising own knowledge and that of colleagues as necessary
  • Negotiate renewals, re-marketing and finalise insurance placements.
  • Provide day to day client support and service with a prompt response to enquiries including invoicing, issue of cover notes, endorsements, and summaries within agreed timescale.
  • Develop and maintain a good working relationship with colleagues, Insurance Companies and their personnel.
  • Ensure that compliance procedures and policies are maintained and adhered to at all times
  • Ensure cover placement in line with client instructions is delivered on time.
  • Support the Team Manager with projects and other work as required

What you will need to have:

  • Ability to work under pressure and meet tight deadlines
  • Ability to maintain clear lines of communication with various internal and external stakeholders            
  • Accuracy with good attention to detail and ability to check work of self and others 
  • Flexible and team player – develops close partnerships with onshore and offshore colleague
  • Ability to identify areas to improve efficiency, accuracy and analysis and suggest ways of improvement
  • Proficiency in Word and Excel

What makes you stand out:

  • A degree in Business Studies or a related discipline (desirable)
  • 3+ years relevant insurance experience
  • Industry related qualifications ideal e.g. CIP, ACII (desirable). Must have a desire to undertake studies in industry related qualifications if not already qualified

MARSH

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 86,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including Mercer, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. 

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at [email protected] to discuss any specific needs.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Top Skills

Excel
Word

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